HR Operations Manager

Manchester, United Kingdom | Posted on 09/05/2025 We are seeking a highly motivated HR Operations Manager to join our Managed Service Provider (MSP) company. The ideal candidate will be a self-starter who can take full ownership of the HR operations function, with a strong focus on employee engagement and well-being. Key Responsibilities HR Operations Management: Oversee and manage the day-to-day HR operations, ensuring efficient and smooth processes. Employee Relations: Develop and maintain positive relationships with employees, addressing their concerns and providing support. Payroll Management: Take ownership of the payroll process, ensuring timely and accurate payment of salaries and other payments. Recruitment and Onboarding: Support recruitment efforts, manage the onboarding process, and ensure new hires have a seamless transition. Benefits Administration: Liaise with pension, life assurance, and healthcare providers to manage benefits and ensure accurate delivery. Compliance: Ensure compliance with labour laws and regulations, maintaining up-to-date knowledge of HR policies. HR Metrics and Reporting: Monitor and analyze HR metrics, generating reports to inform decision-making in the business. Compensation and Benefits: Administer compensation and benefits programs, ensuring practices are competitive and fair. Employee Engagement: Foster a culture of engagement and collaboration, organizing events and initiatives that promote a positive work environment. Requirements Qualifications Minimum of 3 years HR operations experience, preferably within an MSP or technology company. Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and priorities effectively. Proficiency in HR information systems, data analysis, and reporting. In-depth understanding of HR policies, labour laws, and regulations. Experience in payroll and benefits administration. Attributes: Self-starter, proactive, able to work independently, with a high level of integrity and discretion. Why Join Us? Joining Sysgroup means becoming part of a dynamic and innovative team dedicated to excellence. We offer a supportive and collaborative work environment where your ideas and contributions are valued. Benefits include: Competitive salary package, including performance-based incentives. Private healthcare. Life insurance. Pension scheme. We invest in our employees\’ professional development, offering personalized learning paths, access to training materials, and ongoing career advancement opportunities. Work-Life Balance We prioritize work-life balance through flexible work arrangements and supportive policies to help you maintain a healthy personal and professional life. Company Values Our core values are integrity, excellence, and customer satisfaction. By joining us, you\’ll be part of a team that values and respects every member. #J-18808-Ljbffr