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For Companies At a Glance
- Tasks: Manage client relationships and drive new business opportunities in a dynamic tech environment.
- Company: Join Sysgroup, a leading Managed Service Provider dedicated to excellence.
- Benefits: Competitive salary, private healthcare, pension, and professional development opportunities.
- Why this job: Be part of a collaborative team that values your ideas and contributions.
- Qualifications: 3-5 years in sales account management with strong customer service skills.
- Other info: Flexible work arrangements for a healthy work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated and experienced Account Manager to join our thriving, customer-focused Managed Service Provider (MSP) company. If you have a passion for life cycle management, a knack for cultivating new leads, and a dedication to providing exceptional customer service, we want to hear from you!
About Us
Sysgroup is dedicated to providing top‑notch IT solutions and services to a diverse range of clients. With a commitment to excellence, we offer managed services, cloud solutions, cybersecurity, and more. Our team is composed of industry experts who are passionate about delivering exceptional service while driving innovation. We pride ourselves on our collaborative work environment and our ability to adapt and respond to the ever‑changing tech landscape.
Role Overview
As an Account Manager, you will play a crucial role in driving our company’s growth and success. You will be responsible for managing and nurturing relationships with our existing clients, ensuring their needs are met and exceeded throughout the life cycle of the partnership. Additionally, you will proactively identify and pursue new business opportunities, leveraging your expertise in new lead mentality to grow our client base. Your dedication to providing exceptional customer service and your ability to deliver tailored solutions will make you a trusted advisor to our clients.
Key Responsibilities
- Account Management: Manage and nurture relationships with existing clients, ensuring their needs are met and exceeded throughout the life cycle of the partnership.
- Lead Generation: Proactively identify and pursue new business opportunities, leveraging your expertise in new lead mentality to grow our client base.
- Customer Focus: Act as a trusted advisor to our clients, understanding their unique needs and delivering tailored solutions that drive success.
- Sales Strategy: Develop and implement effective sales strategies to achieve targets and maximize revenue.
- Collaboration: Work closely with cross‑functional teams, including marketing, technical support, and project management, to ensure seamless service delivery.
- Reporting: Monitor and analyze sales performance, providing regular updates and insights to the management team.
Qualifications
- Experience: Minimum of 3‑5 years of experience in sales account management, preferably within the MSP industry.
- Life Cycle Management: Proven track record in managing client relationships throughout the entire lifecycle, from onboarding to renewal.
- Lead Generation: Demonstrated ability to identify, pursue, and close new business opportunities.
- Customer Service: Exceptional interpersonal and communication skills, with a strong commitment to customer satisfaction.
- Sales Acumen: Solid understanding of sales principles and techniques, with a results‑driven approach.
- Team Player: Collaborative mindset with the ability to work effectively in a team environment.
- Tech‑Savvy: Familiarity with CRM software and other sales tools.
Why Join Us?
Joining Sysgroup means becoming part of a dynamic and innovative team that is dedicated to excellence. We offer a supportive and collaborative work environment, where your ideas and contributions are valued. Here are some of the benefits of working with us:
- Competitive Compensation: We offer a competitive salary package, including performance‑based incentives, to reward your hard work and achievements.
- Private Healthcare: Life insurance, Pension.
- Work‑Life Balance: Our flexible work arrangements and supportive policies ensure that you can maintain a healthy balance between your personal and professional life.
Company Values
Our values are at the core of everything we do. We are committed to integrity, excellence, and customer satisfaction. By joining us, you will be part of a team that values and respects every member.
Account Manager in City of London employer: SysGroup PLC
Contact Detail:
SysGroup PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Sysgroup thoroughly and understand their services and values. Think about how your experience aligns with their needs, especially in account management and customer service. Practice common interview questions to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Account Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Sysgroup and being part of our innovative team.
We think you need these skills to ace Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales account management and life cycle management, as these are key for us. Use specific examples that showcase your skills in nurturing client relationships and generating leads.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our team. Be sure to mention why you’re excited about working with Sysgroup and how your values align with ours.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve successfully managed accounts and driven growth in previous roles. This will help us see the impact you can make at Sysgroup.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SysGroup PLC
✨Know Your Stuff
Before the interview, make sure you understand Sysgroup's services and values. Familiarise yourself with their managed services, cloud solutions, and cybersecurity offerings. This will help you demonstrate your genuine interest in the company and how your skills align with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in account management and lead generation. Be ready to discuss how you've successfully nurtured client relationships and driven sales growth, as this is crucial for the Account Manager role.
✨Ask Insightful Questions
Come prepared with thoughtful questions about the company's approach to client management and their expectations for the Account Manager position. This shows that you're not only interested in the job but also keen on understanding how you can contribute to their success.
✨Demonstrate Your Customer Focus
Since exceptional customer service is key for this role, be ready to share how you've gone above and beyond for clients in the past. Highlight your ability to tailor solutions to meet unique client needs, reinforcing your potential as a trusted advisor.
