Business Development Manager in City of Westminster

Salary: Base salary £60k + bonus. OTE £90k.

Start Date: Flexible, but we are looking for someone to join as soon as possible.

Reporting into: Managing Director

Based in: Soho, London with regular travel to client sites across the UK.

Minimum onsite requirement: 3 days per week onsite – meetings with clients or at our Sysdoc office.

About the Role

• Build trusted relationships with business leaders and stakeholders, understand their organisational needs, and position Sysdoc solutions accordingly.

Responsibilities

• Build and maintain a qualified pipeline aligned to annual revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development and commercial negotiations.
• Drive growth within existing accounts via strategic account planning, identifying expansion, cross‑sell and repeat business opportunities, while building trusted senior stakeholder relationships and ensuring client satisfaction.
• Proactively identify, qualify and progress new business opportunities in agreed target markets.
• Represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain focus on revenue and margin performance.
• Provide oversight of safe, high‑quality delivery across allocated accounts, ensuring projects are delivered on time, within scope and to agreed standards, with clear objectives and success measures.
• Facilitate regular project check‑ins, remove delivery barriers, coordinate resourcing and forward planning, monitor utilisation and forecasting, mitigate risks and issues, and support consultant engagement and performance feedback.

Personal Attributes

• Highly professional and credible in client‑facing environments.
• Strategic thinker with commercial acumen.
• Resilient and target‑driven.
• Excellent written and verbal communication skills.
• Strong organisational and follow‑through skills.

Must have

• 5+ years experience in sales & account management.
• 2+ years experience working in consulting, professional services, advisory, or solutions‑based environments.
• Experience managing a portfolio of client accounts – demonstrated ability to retain and expand accounts through understanding customer needs and delivering solutions.
• Ability to build trusted advisor relationships and manage stakeholders from operational to executive levels.
• Experience managing mid‑to‑senior level client stakeholders.
• Proven track record of meeting revenue targets and growing existing accounts.
• Ability to identify upsell and cross‑sell opportunities (solution‑led, not transactional).
• Data‑driven mindset – comfortable analysing sales metrics and KPIs.
• Experience creating proposals, pricing structures, and contracts.
• Experience leading contract negotiation processes.

Advantageous

• Experience in key industries: defence, engineering, manufacturing, retail.
• Experience in a hybrid hunter/farmer role.
• Experience in international markets.
• Previous SME/start‑up or high‑growth company experience.
• Existing network within the target industry.

What Success Looks like in this Role

• Grow revenue within assigned accounts through cross‑sell and upsell.
• Leverage your network to identify and land new accounts.
• Maintain strong client retention and satisfaction.
• Develop strategic, long‑term partnerships.
• Proactively identify consulting opportunities aligned with client business goals.
• Collaborate internally with consultants to ensure delivery excellence.

Benefits

• 25 days annual leave plus bank holidays.
• Private medical insurance.
• Annual wellbeing allowance.
• Health cashback plan.
• PerkBox.
• Award‑winning Employee Assistance Programme (EAP).
• 2 × paid volunteering days each year.
• Enhanced parental leave.
• Life insurance.
• Stakeholder pension.
• Access to our Soho office and 14 other Work-Life locations across the UK.
• Regular Winter and Summer celebrations.