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For Companies At a Glance
- Tasks: Build relationships with clients, drive growth, and manage accounts effectively.
- Company: Join a dynamic team at Sysdoc in the heart of Soho, London.
- Benefits: Enjoy 25 days leave, private medical insurance, and a well-being allowance.
- Other info: Collaborative culture with opportunities for professional development and fun team events.
- Why this job: Make an impact by helping clients succeed while growing your career.
- Qualifications: 5+ years in sales/account management, ideally in the defence industry.
The predicted salary is between 60000 - 60000 £ per year.
Key Information
- Salary: Base salary £60k + bonus. OTE £90k.
- Start Date: Flexible, but we are looking for someone to join as soon as possible.
- Reporting into: Managing Director
- Based in: Soho, London with regular travel to client sites across the UK.
Requirements
- Minimum 3 days per week onsite – meeting clients or at the Sysdoc office.
About the Role
We are looking for people who can rapidly build trusted new relationships with business leaders and other stakeholders, understanding their needs and how Sysdoc can meet these requirements. The Account Manager role will approach work with urgency, energy, enthusiasm, commercial thinking, and unwavering integrity.
Responsibilities
- Build and maintain a strong, qualified pipeline aligned to annual revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development, and commercial negotiations in line with governance and margin expectations.
- Drive growth within existing accounts through strategic account planning, identifying expansion, cross-sell and repeat business opportunities, while building trusted senior stakeholder relationships and ensuring strong client satisfaction.
- Focus on opportunities, pipeline generation and conversion across new and existing accounts, proactively identifying, qualifying and progressing new business opportunities in agreed target markets.
- Represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain a sharp focus on revenue and margin performance.
- Provide oversight of safe, high-quality delivery across allocated accounts, ensuring projects are delivered on time, within scope and to agreed standards, with clear objectives and success measures.
- Facilitate regular project check-ins, remove delivery barriers, coordinate resourcing and forward planning, monitor utilisation and forecasting, ensure risks and issues are mitigated and escalated appropriately, and support consultant engagement and performance feedback processes.
- Work closely with clients operating in highly regulated and security sensitive environments, supporting them with complex transformation programmes.
Personal Attributes
- Highly professional and credible in client-facing environments
- Strategic thinker with commercial acumen
- Resilient and target-driven
- Excellent written and verbal communication skills
- Strong organisational and follow-through skills.
Must Have
- 5+ years experience in sales & account management
- 2+ years experience working in the defence industry
- Eligible to obtain UK Security Clearance (SC)
- Experience managing a portfolio of client accounts – demonstrated ability to retain and expand accounts through understanding customer needs and delivering solutions
- Ability to build trusted advisor relationships; strong stakeholder management across different levels (operational to executive)
- Experience managing mid-to-senior level client stakeholders
- Proven track record of meeting revenue targets and growing existing accounts
- Ability to identify upsell and cross-sell opportunities (solution-led, not transactional)
- Data-driven mindset (comfortable analysing sales metrics and KPIs)
- Experience creating proposals, pricing structures, and contracts
- Have led contract negotiation processes.
Advantageous
- Experience in a hybrid hunter/farmer role
- Experience in international markets
- Previous SME/start-up or high-growth company experience
- Existing network within the defence industry
What Success Looks Like in This Role
- Grow revenue within assigned accounts through cross-sell and upsell
- Leverage your network to identify and land new accounts
- Maintain strong client retention and satisfaction
- Develop strategic, long-term partnerships
- Proactively identify consulting opportunities aligned with client business goals
- Collaborate internally with consultants to ensure delivery excellence.
Benefits
- 25 days annual leave plus bank holidays
- Private medical insurance
- Annual well-being allowance
- Health cashback plan
- PerkBox
- Award-winning Employee Assistance Programme (EAP)
- 2 paid volunteering days each year
- Enhanced parental leave
- Life insurance
- Stakeholder pension
- Access to our Soho office with Work Life, plus 14 other WL locations across the UK
- Winter and Summer Celebrations
- Regular opportunities to come together, collaborate, and have fun.
Overall, you’ll be joining a committed, engaged team who will support you as you develop your career with us.
Account Manager in City of Westminster employer: Sysdoc
Contact Detail:
Sysdoc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in City of Westminster
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Your Passion
When you get the chance to chat with hiring managers or during interviews, let your enthusiasm shine through! Talk about why you love account management and how you can bring value to their team. Passion is contagious and can set you apart from the competition.
✨Prepare for the Interview
Do your homework on the company and its clients. Understand their challenges and think about how you can help solve them. This will not only impress your interviewers but also show that you’re serious about the role and ready to hit the ground running.
✨Follow Up
After an interview, don’t forget to send a thank-you email! It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s another chance to reiterate your interest in the position and why you’d be a great fit.
We think you need these skills to ace Account Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in sales and account management, especially in the defence industry, to show us you’re the right fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've met revenue targets or expanded client accounts. Numbers speak volumes!
Be Professional Yet Personable: While we love professionalism, don’t forget to let your personality shine through. We’re looking for someone who can build trusted relationships, so a friendly tone can go a long way in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sysdoc
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and KPIs. Brush up on your past achievements, especially those related to revenue growth and client retention. Be ready to discuss specific figures and how you achieved them.
✨Build Rapport Quickly
Since the role involves building trusted relationships with business leaders, practice your small talk and active listening skills. Show genuine interest in the interviewer's experiences and insights about the company. This will help you come across as personable and relatable.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare examples from your past where you've successfully navigated challenges in account management or sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Industry Knowledge
Familiarise yourself with current trends and challenges in the defence industry. Being able to discuss these topics will not only show your expertise but also your enthusiasm for the role. It’s a great way to position yourself as a knowledgeable candidate who can add value to Sysdoc.