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For Companies At a Glance
- Tasks: Build relationships with business leaders and drive growth through strategic account management.
- Company: Join a dynamic team at Sysdoc, based in vibrant Soho, London.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a wellbeing allowance.
- Other info: Flexible start date and opportunities for professional development.
- Why this job: Make an impact by supporting clients in complex transformation programmes.
- Qualifications: 5+ years in sales/account management, with experience in the defence industry.
The predicted salary is between 60000 - 60000 £ per year.
Key Info
- Salary: Base salary £60k + bonus. OTE £90k.
- Start Date: Flexible, but we are looking for someone to join as soon as possible.
- Reporting into: Managing Director
- Based in: Soho, London with regular travel to client sites across the UK.
Requirements
- Minimum 3 days per week onsite - this could be meeting clients or at our Sysdoc office.
About The Role
We are looking for people who can rapidly build trusted new relationships with business leaders and other stakeholders, understanding their needs as an organisation and how Sysdoc can meet these requirements.
Responsibilities
- Build and maintain a strong, qualified pipeline aligned to annual revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development and commercial negotiations in line with governance and margin expectations.
- Drive growth within existing accounts through strategic account planning, identifying expansion, cross-sell and repeat business opportunities, while building trusted senior stakeholder relationships and ensuring strong client satisfaction.
- Focus on opportunities, pipeline generation and conversion across new and existing accounts, proactively identifying, qualifying and progressing new business opportunities in agreed target markets.
- Represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain a sharp focus on revenue and margin performance.
- Provide oversight of safe, high-quality delivery across allocated accounts, ensuring projects are delivered on time, within scope and to agreed standards, with clear objectives and success measures.
- Facilitate regular project check-ins, remove delivery barriers, coordinate resourcing and forward planning, monitor utilisation and forecasting, ensure risks and issues are mitigated and escalated appropriately, and support consultant engagement and performance feedback processes.
- You will work closely with clients operating in highly regulated and security sensitive environments, supporting them with complex transformation programmes.
Personal Attributes
- Highly professional and credible in client-facing environments
- Strategic thinker with commercial acumen
- Resilient and target-driven
- Excellent written and verbal communication skills
- Strong organisational and follow-through skills.
Must have
- 5+ years experience in sales & account management
- 2+ years experience working in the defence industry
- Due to the nature of some of our client engagements, candidates must be eligible to obtain UK Security Clearance (SC).
- Experience managing a portfolio of client accounts - demonstrated ability to both retain and expand accounts through understanding customer needs and delivering solutions
- Ability to build trusted advisor relationships.
- Having strong stakeholder management across different levels (operational to executive)
- Experience managing mid-to-senior level client stakeholders
- Proven track record of meeting revenue targets and growing existing accounts
- Ability to identify upsell and cross-sell opportunities (solution-led, not transactional)
- Data-driven mindset (comfortable analysing sales metrics and KPIs)
- Experience creating proposals, pricing structures, and contracts
- Have led contract negotiation processes.
Advantageous
- Experience in a hybrid hunter/farmer role.
- Experience in international markets.
- Previous SME/start up or high-growth company experience
- Existing network within the defence industry.
What Success Looks Like
- Grow revenue within assigned accounts through cross-sell and upsell
- Leverage your network to identify and land new accounts
- Maintain strong client retention and satisfaction
- Develop strategic, long-term partnerships
- Proactively identify consulting opportunities aligned with client business goals
- Collaborate internally with consultants to ensure delivery excellence.
Benefits
- 25 days annual leave plus bank holidays
- Private medical insurance
- Annual wellbeing allowance
- Health cashback plan
- PerkBox
- Award-winning Employee Assistance Programme (EAP)
- 2 x paid volunteering day each year
- Enhanced parental leave
- Life insurance
- Stakeholder pension
- Access to our Soho office with Work Life, plus 14 other WL locations across the UK
- Winter and Summer Celebrations
- Regular opportunities to come together, collaborate, and have fun
Account Manager employer: Sysdoc
Contact Detail:
Sysdoc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more relationships you build, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for those interviews by doing your homework. Research Sysdoc, understand their values, and know their clients. Be ready to discuss how your experience aligns with their needs, especially in the defence industry. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in sales and account management, especially your success in growing accounts. Make it easy for them to see how you can drive revenue and build strong client relationships right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application – we can’t wait to hear from you!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in sales and account management, especially in the defence industry, to show us you’re the right fit.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've met revenue targets or grown accounts, as this will really grab our attention.
Be Professional Yet Authentic: While we love professionalism, we also appreciate authenticity. Let your personality shine through in your writing, so we can get a sense of who you are beyond your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sysdoc
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Sysdoc's services and how they align with the needs of clients in the defence industry. Research recent projects or case studies that highlight your potential contributions.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Share relevant experiences that demonstrate your ability to establish trusted relationships with stakeholders, as this is crucial for an Account Manager role.
✨Showcase Your Achievements
Be ready to discuss specific examples of how you've met revenue targets and grown accounts in the past. Use data to back up your claims, as a data-driven mindset is essential for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about Sysdoc's approach to client engagement and account management. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.