Job Description
Business Operations Coordinator
Ashford Office/Hybrid working
Working Monday to Friday 9.00-17.00 37.5 hours per week
Competitive salary plus excellent career development, discounted products and services and much more
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. This position is a Hybrid working role. You will effectively bridge the gap between the Sales Teams, our Customers and Finance. Looking after a portfolio of Customers, the main areas of support are Price maintenance, Reporting, Customer Facing Buying Lists, including Admin support for a wide range of requests.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.
Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners.
Key Accountabilities & Responsibilities
- Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
- Attend customer and business meetings/calls
- Be a primary point of contact on customer and business queries
- Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
- Work pro-actively to improve the customer experience
- Produce regular sales, product, pricing, and delivery reports
- Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
- Alignment of internal buying lists with customers/3rd party ordering systems
- Identifying & correct IMS issues for ESI customers
- Update promotional pricing activity
- Order and organise sales and promotional samples
- Provide buddy cover when required
- Work with Sector Manager to set up nominated lines
- Assisting with product recalls, collating allergen information & customer allocations
Knowledge, Skills & Experience
- Highly IT literate - MS Office (Excel)
- Experience working in a fast moving, pressurised team environment
- Commercial awareness
- Customer focused
- Good team player
- Effective communicator
- Able to prioritise workloads and work well under pressure
- Attention to detail
Business Operations Co-Ordinator in Kingsbridge employer: Sysco
Fresh Direct is an exceptional employer, offering a supportive work culture that values teamwork and dedication. With competitive salaries and a structured schedule, employees enjoy a healthy work-life balance while benefiting from opportunities for professional growth within the leading foodservice company, Sysco. Located in Wigan, our team members appreciate the community spirit and commitment to quality that defines our operations.
