At a Glance
- Tasks: Manage application operations and ensure maximum uptime for European businesses.
- Company: Join Sysco, a leading foodservice business with a global presence.
- Benefits: Competitive salary, company car allowance, private health insurance, and generous holiday allowance.
- Other info: Enjoy discounts on food, cinema tickets, and real career growth opportunities.
- Why this job: Be part of a dynamic team driving innovation in technology across Europe.
- Qualifications: Technical knowledge in application development, ITIL V4, and experience in cross-functional collaboration.
The predicted salary is between 50000 - 60000 £ per year.
We are currently recruiting for an Application Manager to join the Technology team on a full-time permanent basis, reporting into the Product Support Manager. As the European Application Manager you will form part of the European Technology team, working closely with the Global and European Technology leadership and process owners across the European markets. The Application Manager is responsible for ensuring the Product operations are efficiently delivered for the European businesses, ensuring all applications are available to the business for the maximum uptime and any disruption in service is restored as quickly as possible. Application support is delivered through a mixture of external and internal resources which must be led and driven by the application manager to provide an exemplary service.
We are offering a hybrid working contract where you will be required to attend the office in Ashford, Kent or Hemel Hempstead 3 times per week, so you must be comfortable and flexible with travel and commuting for project and team meetings. It's essential to be fluent in English and French; willing to travel within Europe as required.
Key Accountabilities & Responsibilities
- Daily handling of incoming cases and incidents relating to applications in the functional area.
- Act as an incident manager for priority 2 and priority 3 incidents; priority 1 incidents fall under the MIM process.
- Daily planning and coordination of ongoing IT activities for the functional area.
- Collaboration with the business stakeholders, suppliers, and project teams for the functional area.
- Provide technical knowledge, expertise and contribute with system‐specific technical competence in working groups around included applications.
- Management of system maintenance, minor development, patching, and upgrades.
- Ensure system compliance with governing regulations (e.g. SOX, GDPR, Cybersecurity).
- Develop, create and maintain routines and documentation for systems and working methods within the management framework.
- Work closely with vendors on ways of working, monitoring, alerting, continuous improvement, and active participation in QBRs and vendor forums.
- Coordinate, lead, and engage stakeholders in IT for the functional area.
- Oversee system testing and conduct functional and non‐functional testing (e.g. system testing, integration testing, regression testing).
- Support business planning and execution for user acceptance testing.
- Create and maintain system documentation (application versions, integrations, dependencies).
- Act as the subject matter expert on systems, supporting the business's needs and requirement processes.
- Be part of an on‐call rota.
About You
To be successful in this role you will have a technical knowledge and understanding of both application development and application maintenance (patching, bug fixes, upgrades, Cyber Security patching) and a technical knowledge and understanding of application and integration layers, as well as relationships and dependencies between technical components (servers, operating systems, database, integrations). You will have a good knowledge of ITIL V4, O365, IT security requirements and Risk Management. You'll be experienced in writing technical documentation and can work effectively with cross‐functional and European teams. You'll be competent in driving and leading tasks/initiatives, both independently and together with others.
What you'll receive
- A competitive salary.
- Company Car or Car Allowance of £5,500 per annum.
- Single private medical health assurance.
- Generous holiday allowance of 25 days + bank holidays, with option to purchase additional holidays.
- Huge discounts on all sorts of lovely food and award‐winning products through our staff shop.
- Discounts on cinema tickets, shopping and earn cashback on purchases through Sysco benefits portal.
- Recognition awards and incentives.
- Real career opportunities – being part of Sysco, the world's leading foodservice business, opens up a world of possibilities.
Application Manager in Hemel Hempstead employer: Sysco
At Sysco, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our European Technology team. With a competitive salary, generous holiday allowance, and comprehensive benefits including private health assurance and discounts on various products, we are committed to supporting your professional growth and well-being. Our hybrid working model allows for flexibility while ensuring you remain connected with your team in Ashford, Kent or Hemel Hempstead, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Manager in Hemel Hempstead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sysco values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sysco might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sysco!
✨Direct Apply to Sysco
Let's not forget to apply directly through the Sysco website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Manager in Hemel Hempstead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sysco.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sysco. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sysco
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
