Sysco Productions | Audio Visual Technician

About Sysco Productions:

At Sysco, we design and deliver world-class Audio Visual Technology Solutions for some of the most celebrated immersive visitor experiences. From exhibitions and museums to stadia and theatres, we turn spaces into canvases for unforgettable storytelling.

Our roots go back to the pre-digital age, where we worked with legends like Bob Marley and Jimi Hendrix as theatre and concert designers. Today, we use cutting-edge AV technology to provoke emotion, create lasting memories, and do what we love most—making extraordinary experiences happen.

We’re passionate about innovation and believe in doing things differently. At Sysco, we make work our play, and we’re committed to helping our people grow and thrive.

About the Role:

This is an exciting opportunity for a Junior AV Technician to join our team and grow your skills in a supportive and dynamic environment. You’ll be a vital part of our Service team, gaining hands-on experience delivering system repairs, performing scheduled maintenance, and supporting installation projects both in the office and on-site.

We’re looking for someone who’s eager to learn, passionate about AV technology, and ready to take the first step in building a fulfilling career with us.

Key Responsibilities:

• Deliver high-quality audio-visual support and maintenance services as part of a collaborative team.
• Provide first-line technical support to clients via phone or remote connections.
• Attend client sites to assist with troubleshooting and repairs, with support from experienced team members.
• Document findings and actions taken in concise engineering reports.
• Learn to use our ticketing system to keep stakeholders updated on service progress.
• Support the team with system installations, from office-based builds to on-site deployments.

About You:

We’re looking for someone who’s enthusiastic, adaptable, and keen to develop their skills in a hands-on role.

Skills and Experience:

• A foundational understanding of IT or AV systems and a strong interest in learning more.
• A proactive approach to problem-solving and a willingness to ask questions.
• Organised and reliable, with great attention to detail and the ability to prioritise tasks effectively.
• Strong communication skills, both written and verbal, with a confident, customer-friendly manner.
• A willingness to take on varied tasks, travel to client sites, and adapt to changing priorities and environments.
• An interest in gaining technical qualifications or certifications (such as InfoComm AVT, CompTIA A+, or PASMA) to support your career growth.
• Hands-on experience in a technical or customer-facing role is a bonus but not essential.

What We Offer:

• A supportive environment where learning and growth are encouraged.
• Hands-on training with experienced professionals to build your skills and confidence.
• Opportunities to work on exciting projects that push the boundaries of AV technology.
• A collaborative and innovative workplace where creativity thrives.

How to Apply:

If you’re ready to take the next step in your career in AV technology with a company that values your growth, we’d love to hear from you! Send us your CV and cover letter.

Join Sysco and take the first step in building a career that inspires, challenges, and excites you!