At a Glance
- Tasks: Provide hands-on IT support and ensure smooth tech operations at Sysco sites.
- Company: Join Sysco, a leader in foodservice technology with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Work in a collaborative environment with great career advancement potential.
- Why this job: Be part of a dynamic team that makes a real difference in tech support.
- Qualifications: Experience in IT support, strong problem-solving skills, and a full driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Sysco are currently recruiting for a Services Engineer to join the Technology team in Bruguières, France, who will support in the area of End User Compute and Modern Workspaces. The main mission is to provide support for Sysco France's IT technology services on sites located in the assigned region.
Key responsibilities include ongoing support for technologies in the field, including desktops, print devices, video conferencing rooms, software license compliance, IT security, and hands-on support for IT infrastructure in the field. It is part of the incident resolution process by establishing an initial diagnosis of the incident and its impact. It also works with the European support centre and our IT teams in the central office.
- Provide technical support to Sysco's operating sites in the Designated Region.
- Ensure compliance with IT standards and offer a high level of customer satisfaction.
- Participate in the accurate management of the inventory of IT assets in the region.
- Establish a diagnosis of the incident and determine the level of criticality for implementation of an action plan.
- Feed the knowledge base related to incidents within its scope (KB).
- Perform on-site preventive maintenance, such as checking the status of wiring and connections, keeping computer racks clean and clear, etc., to ensure proper operation and prevent breakdowns.
- Participate in daily Agile meetings (Kanban), backlog management and follow-up of ongoing work and projects.
- Deploy and coordinate technological developments related to the Group’s developments.
- Establish your tour plan according to your priorities.
About you: To be successful in this role you will be service-minded, responsive, have strong collaborative skills, are analytical and thrive in cross-functional collaborations. You need to have a strong personal drive and take ownership of and feel responsible for your work tasks. You should be used to working methodically, be able to plan, structure and prioritise your tasks carefully and be flexible and pragmatic in a solution-oriented way and be able to work both independently and in a team. You’ll possess technical expertise regarding hardware in general and have knowledge of troubleshooting IT infrastructure. You should have experience of ServiceNow, Windows, Office 365 and remote assistance tools. It’s essential to have a full driving licence.
Field Service Engineer in Bruguières employer: Sysco International
At Sysco, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Bruguières, France, where innovation meets collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values teamwork and customer satisfaction. Join us to be part of a forward-thinking team that not only prioritises IT excellence but also fosters a sense of community and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Bruguières
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sysco International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sysco International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sysco International!
✨Direct Apply to Sysco International
Let's not forget to apply directly through the Sysco International website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Field Service Engineer in Bruguières
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sysco International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sysco International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sysco International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
