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For Companies At a Glance
- Tasks: Provide top-notch support to internal users while troubleshooting and resolving incidents.
- Company: Join a global foodservice leader based in Northern Ireland.
- Benefits: Enjoy remote work, a permanent position, and a diverse team culture.
- Why this job: Make a difference by helping others and enhancing their work experience.
- Qualifications: Fluency in English and French with Service Desk experience required.
- Other info: Be part of an inclusive environment that values teamwork and growth.
The predicted salary is between 30000 - 42000 £ per year.
A global foodservice company in Northern Ireland is seeking a bilingual Service Desk Analyst to provide level 1 support for internal users. The role involves logging, troubleshooting, and resolving incidents while ensuring high-quality service.
Candidates should possess Service Desk experience and strong customer service skills, and must be fluent in both English and French. This is a full-time, permanent position offering an opportunity to work remotely and as part of a team, fostering a diverse and inclusive work environment.
Bilingual Service Desk Analyst - French/English (Remote) in Belfast employer: Sysco International
Contact Detail:
Sysco International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Service Desk Analyst - French/English (Remote) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in service desk roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of common issues you might face as a Service Desk Analyst and how you'd resolve them. We want you to shine when it comes to demonstrating your problem-solving abilities!
✨Tip Number 3
Show off your bilingual skills! Practice switching between English and French during mock interviews. Being fluent in both languages is a huge asset, so let’s make sure you’re ready to impress with your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bilingual Service Desk Analyst - French/English (Remote) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Service Desk experience and customer service skills. We want to see how your background fits the role, so don’t be shy about showcasing your bilingual abilities in both English and French!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch support and how you can contribute to our diverse team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully logged, troubleshot, and resolved incidents in the past. We love seeing candidates who can think on their feet and provide high-quality service to users!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at StudySmarter!
How to prepare for a job interview at Sysco International
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both English and French, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you might be asked to demonstrate your proficiency during the conversation.
✨Know Your Service Desk Fundamentals
Familiarise yourself with common Service Desk tools and processes. Be ready to discuss your previous experience in troubleshooting and resolving incidents, as well as how you ensure high-quality service for users. Specific examples will help illustrate your expertise.
✨Showcase Your Customer Service Skills
This role is all about providing excellent support, so think of scenarios where you've gone above and beyond for a customer. Prepare to share these stories, highlighting your problem-solving abilities and how you handle difficult situations with grace.
✨Emphasise Teamwork and Inclusivity
As part of a diverse team, it's important to show that you value collaboration and inclusivity. Be prepared to discuss how you work well with others, respect different perspectives, and contribute to a positive team environment.
