Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a team of Service Desk Associates to ensure top-notch customer support.
- Company: A leading global foodservice company committed to diversity and excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Make a real difference by driving service improvement in a dynamic team.
- Qualifications: Strong leadership skills and a background in IT support.
- Other info: Join a diverse team and thrive in a culture of continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading global foodservice company is looking for a Team Lead, Service Desk to oversee a team of Service Desk Associates in Ashford, Kent. This role involves providing leadership, ensuring operational excellence, and driving continuous service improvement. Ideal candidates will possess strong leadership and customer support skills, with a background in IT. The company values diversity and support for all applicants.
Hybrid Service Desk Team Lead — Lead, Coach & Escalations in Ashford employer: Sysco International
Contact Detail:
Sysco International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Desk Team Lead — Lead, Coach & Escalations in Ashford
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview by sharing specific examples of how you've led teams or improved service processes in the past. We want to see your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Hybrid Service Desk Team Lead — Lead, Coach & Escalations in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Lead role. Highlight your leadership and customer support skills, as well as any relevant IT background. We want to see how you can bring operational excellence to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Service Desk Team Lead position. Share specific examples of how you've led teams or improved service in the past – we love a good story!
Showcase Your Leadership Style: In your application, let us know about your leadership style and how you motivate your team. We’re looking for someone who can inspire others and drive continuous improvement, so don’t hold back on sharing your approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Sysco International
✨Know Your Stuff
Make sure you brush up on your IT knowledge and customer support skills. Understand the latest trends in service desk operations and be ready to discuss how you can lead a team effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached someone or resolved escalations, and be ready to share these stories during the interview.
✨Emphasise Continuous Improvement
The company is keen on driving continuous service improvement, so come armed with ideas! Think about processes you've improved in previous roles and how you can apply that mindset to their service desk.
✨Be Yourself
Diversity is valued, so don’t hesitate to let your personality shine through. Be genuine in your responses and show how your unique background can contribute to the team's success.
