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For Companies At a Glance
- Tasks: Ensure top-notch service quality by analysing and improving customer support interactions.
- Company: Join a leading company in customer service excellence.
- Benefits: Attractive salary, flexible hours, and opportunities for growth.
- Why this job: Be the voice of quality and make a difference in customer experiences.
- Qualifications: Fluent in French with strong analytical skills.
- Other info: Fast-paced environment with a focus on teamwork and development.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
Locations
Service Desk Quality Analyst - French Speaking (Ashford) employer: Sysco International
Contact Detail:
Sysco International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Quality Analyst - French Speaking (Ashford)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your French! Since this role requires French-speaking skills, brush up on your language abilities. Try having mock interviews in French or discussing industry-related topics to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Desk Quality Analyst - French Speaking (Ashford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Desk Quality Analyst role. Highlight any relevant experience and skills that match the job description, especially your French language proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team at StudySmarter.
Showcase Your Communication Skills: As a Service Desk Quality Analyst, communication is key. In your application, demonstrate your ability to convey information clearly and effectively, both in English and French.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sysco International
✨Know Your Stuff
Make sure you understand the role of a Service Desk Quality Analyst. Brush up on your knowledge of quality assurance processes, customer service standards, and any relevant tools or software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Language Skills
Since this role requires French speaking, be prepared to demonstrate your language proficiency. Practice answering common interview questions in French, and don’t hesitate to switch languages if the interviewer does. This will highlight your ability to communicate effectively with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you improved service quality or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the tools they use, or how success is measured in the role. It shows that you’re engaged and eager to learn more about the company and the position.
