At a Glance
- Tasks: Deliver exceptional customer service via phone and email while processing orders accurately.
- Company: Join Sysco GB, a diverse team dedicated to creating real career opportunities.
- Benefits: Enjoy flexible hours, competitive pay, and additional rewards.
- Other info: Part-time role with 25 hours per week for 12 months.
- Why this job: Make a difference in customer satisfaction and support sales executives.
- Qualifications: Previous customer service experience with strong attention to detail and problem-solving skills.
The predicted salary is between 12000 - 15000 £ per year.
Sysco GB is seeking a part-time Customer Support Advisor based in Newport for a 12-month maternity cover. The role involves delivering exceptional customer service via phone and email, processing orders accurately, and supporting sales executives.
Ideal candidates will have previous experience in customer service, strong attention to detail, and problem-solving abilities.
The position offers flexible hours totaling 25 per week, along with competitive pay and additional rewards. Join a dedicated team that values diversity and creates real career opportunities!
Part-Time Customer Support Advisor (12-Month) in Newport employer: Sysco GB
Sysco GB is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for those seeking meaningful employment. With flexible working hours and competitive pay, employees can enjoy a healthy work-life balance while being part of a dedicated team that values diversity and fosters career growth opportunities in Newport.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Support Advisor (12-Month) in Newport
✨Tip Number 1
Make sure you know the company inside out! Research Sysco GB and understand their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone and email communication skills. Since the role involves delivering exceptional customer service via these channels, it’s crucial to be clear and concise. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Highlight your problem-solving abilities! Think of specific examples from your past experiences where you successfully resolved customer issues. This will demonstrate your capability to handle challenges effectively, which is key for a Customer Support Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Part-Time Customer Support Advisor (12-Month) in Newport
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've delivered exceptional service in the past, so share specific examples that showcase your skills!
Attention to Detail is Key:In this role, accuracy is super important. When you're filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Problem-Solving Examples:We love a good problem-solver! Include examples in your application where you've tackled challenges head-on. This will show us that you can handle the ups and downs of customer support with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Sysco GB
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service principles. Be ready to discuss your previous experiences and how you handled challenging situations. Sysco GB values exceptional service, so think of specific examples that showcase your problem-solving skills.
✨Demonstrate Attention to Detail
Since the role requires processing orders accurately, highlight your attention to detail during the interview. You could mention a time when your meticulousness made a difference in your previous job. This will show that you understand the importance of accuracy in customer support.
✨Prepare for Common Scenarios
Anticipate common customer service scenarios that might come up in the interview. Practice your responses to questions like 'How would you handle an upset customer?' or 'What steps do you take to ensure order accuracy?' This preparation will help you feel more confident and articulate.
✨Show Enthusiasm for the Role
Express genuine interest in the part-time Customer Support Advisor position. Talk about why you want to work at Sysco GB and how you align with their values. A positive attitude can go a long way in making a great impression!
