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- Tasks: Provide top-notch customer service via phone and email while processing orders.
- Company: Join Sysco GB, a leading company in Bicester with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and pension contributions.
- Other info: Hybrid working option available after probation for better work-life balance.
- Why this job: Make a difference by helping customers and building lasting relationships.
- Qualifications: Previous customer service experience and strong attention to detail required.
The predicted salary is between 28110 - 28110 £ per year.
Sysco GB, based in Bicester, is looking for a full-time Customer Support Advisor to provide excellent service to customers via phone and email. The role involves processing orders, achieving KPIs, and maintaining customer relationships.
Applicants should have prior customer service experience and excellent attention to detail.
The position offers a salary of £28,110 plus bonuses and benefits including discounts and pension. A hybrid working model may be available after probation.
Customer Support Advisor - 12-Month Secondment, Hybrid Option in Bicester employer: Sysco GB
Contact Detail:
Sysco GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor - 12-Month Secondment, Hybrid Option in Bicester
✨Tip Number 1
Make sure you know the company inside out! Research Sysco GB, their values, and what they stand for. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Think about common issues customers face and how you would resolve them. This will prepare you for any situational questions during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insights about the role and the company culture. They might even give you tips on what the hiring managers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Support Advisor - 12-Month Secondment, Hybrid Option in Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled customer queries and built relationships, so share specific examples that demonstrate your skills!
Be Detail-Oriented: Attention to detail is key for this role. When filling out your application, double-check for any typos or errors. We appreciate a polished application that reflects your commitment to quality!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the job description. Mention how your skills align with the responsibilities of processing orders and achieving KPIs.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sysco GB
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how they relate to providing excellent service, especially over the phone and via email.
✨Familiarise Yourself with Sysco GB
Do a bit of research on Sysco GB and their values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for KPI Questions
Since achieving KPIs is part of the job, think about how you've met targets in past roles. Be prepared to share specific examples that highlight your ability to work towards goals and maintain high standards.
✨Show Off Your Attention to Detail
Attention to detail is crucial for this role. During the interview, mention instances where your meticulous nature made a difference, whether it was in processing orders or maintaining customer relationships.