Bilingual Service Desk Analyst (French) – Remote in Belfast

A leading food service company in the UK is seeking a Service Desk Analyst who is fluent in both English and French. This full-time role involves providing level 1 IT support to internal users via phone and chat, logging incidents, and maintaining high service quality. Candidates should have experience in a Service Desk environment, strong communication skills, and be detail-oriented. The role supports remote work and requires participation in after-hours rotations to ensure 24/7 support availability. #J-18808-Ljbffr