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For Companies At a Glance
- Tasks: Lead and mentor a dynamic Service Desk team while ensuring top-notch customer support.
- Company: A leading foodservice distributor known for its supportive culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving service improvements in a collaborative environment.
- Qualifications: Extensive Service Desk experience, leadership skills, and strong communication abilities.
- Other info: Join a vibrant team focused on continuous improvement and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading foodservice distributor in Ashford is seeking a Team Lead for their Service Desk. This hybrid role involves overseeing daily operations, mentoring team members, and ensuring excellent customer support.
Candidates should have extensive Service Desk experience, leadership skills, and strong communication abilities. The position offers the opportunity to lead a dynamic team and drive continuous service improvement in a supportive environment.
Service Desk Team Lead: Lead, Coach & Improve Support in Ashford employer: Sysco GB
Contact Detail:
Sysco GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead: Lead, Coach & Improve Support in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the foodservice industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase your fit for the Service Desk Team Lead role and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Practice your communication skills! As a potential Team Lead, you'll need to convey ideas clearly and motivate your team. Consider mock interviews with friends or use online resources to refine your responses and boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and stand out from the crowd. Plus, it shows you're serious about joining our dynamic team and contributing to excellent customer support.
We think you need these skills to ace Service Desk Team Lead: Lead, Coach & Improve Support in Ashford
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've mentored others and improved team performance in previous roles. Use specific examples to demonstrate your impact!
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to the job description. Mention your extensive Service Desk experience and how it aligns with our needs at StudySmarter.
Communicate Clearly: Strong communication is key for this role, so make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sysco GB
✨Know the Company Inside Out
Before your interview, make sure you research the foodservice distributor thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Service Desk Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, mentored colleagues, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to discuss how you handle difficult conversations, provide feedback, and ensure clear communication within your team. Consider sharing specific instances where your communication skills made a positive impact.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about common challenges faced in a Service Desk environment and how you would approach them. Practising these scenarios can help you feel more confident during the interview.
