Credit Control Clerk (Ashford)

Credit Control Clerk (Ashford)

Ashford Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sysco GB

At a Glance

  • Tasks: Manage accounts, ensure payments, and build strong customer relationships.
  • Company: Join a leading foodservice business with a vibrant finance team.
  • Benefits: Competitive salary, huge discounts, generous holiday allowance, and career growth.
  • Other info: Flexible hybrid working with opportunities for recognition and incentives.
  • Why this job: Kickstart your finance career in a fun, supportive environment with training provided.
  • Qualifications: No finance experience needed; just bring your communication skills and Excel confidence.

The predicted salary is between 30000 - 40000 £ per year.

We are currently recruiting a talented and collaborative Credit Control Clerk to join our Finance team in Ashford on a Permanent basis. Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! This role is offering flexible hybrid working with 2-3 days based in our Ashford, Kent office for team collaboration and meetings, so you must be within a commutable distance.

Key Accountabilities & Responsibilities:

  • Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
  • Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
  • Provide excellent customer service by developing and maintaining strong working relationships with customers.
  • Meeting of period targeted KPI’s using department procedures.
  • Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.
  • Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
  • Attend internal and external Customer meetings.
  • Escalate to Management any internal or payment issues with customers.
  • Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.
  • Other Ad Hoc duties as requested by Team Leader/Manager.

About you:

This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team. We are however looking for an individual who has the experience of working in a fast-paced environment and has an interest in Finance or Credit Control. This role will require you to work with Microsoft Excel (pivot table, v-lookups) so you must be confident using this programme. You’ll also be communicating with external customers and internal colleagues at all levels, so strong communication skills are essential.

What you’ll receive:

  • A competitive salary
  • Huge discounts on all sorts of lovely food and award-winning products through our staff shop
  • Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
  • Generous holiday allowance, with option to purchase additional holidays
  • Recognition awards and Incentives
  • Pension scheme
  • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

Credit Control Clerk (Ashford) employer: Sysco GB

Joining our Finance team as a Credit Control Clerk in Ashford means becoming part of a vibrant and inclusive work culture that values collaboration and personal growth. With flexible hybrid working arrangements, competitive salaries, and generous employee benefits including discounts on food and leisure activities, we are committed to supporting your career development while ensuring you enjoy a fulfilling work-life balance. As part of Sysco, the world’s leading foodservice business, you'll have access to real career opportunities and a supportive environment where your contributions are recognised and rewarded.

Sysco GB

Contact Details:

Sysco GB Recruitment Team

We think you need these skills to ace Credit Control Clerk (Ashford)

Credit Control
Customer Service
Communication Skills
Relationship Management
KPI Management
Query Management
Microsoft Excel