At a Glance
- Tasks: Manage customer accounts, drive sales growth, and build strong relationships.
- Company: Brakes UK is the UK's largest foodservice supplier, passionate about quality and service.
- Benefits: Enjoy a competitive salary, huge discounts, generous holidays, and career growth opportunities.
- Why this job: Join a dynamic team with a focus on personal development and making an impact.
- Qualifications: Sales experience, excellent communication skills, and a proactive attitude are essential.
- Other info: We celebrate diversity and support all applicants in the hiring process.
The predicted salary is between 28845 - 40000 £ per year.
We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background – this could be the perfect step for you to start your career with Brakes – developing into a field sales rep and onwards…
Key Responsibilities:
- Develop profitable sales growth across existing customer base by:
- Develop sound understanding of customer map of the world
- Understanding competitor activity and market insights
- Proactively managing customer retention and reducing churn
- Growing share of wallet and building a pipeline across product categories
- Up to date product and service knowledge
- Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
- Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
- Actively manage risk within the customer base, including lost sales and credit exposure
- Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
- Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
- Sales/Margin reporting
- Churn reports and dashboards
- Up traders/Down traders data
- Price, cost and margin detail
- Sales tools and promotional activity
What you\’ll get:
- A competitive salary
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities – being part of Sysco, the world\’s leading foodservice business, opens up a world of possibility
- And much more….
Required skills and competencies:
- Previous experience in a structured sales or telesales environment
- Results Orientated, successfully delivering against targets in a competitive marketplace
- Proven ability to work in a KPI focused, target driven environment
- Excellent communication skills both verbal and written
- Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
- First class negotiating skills with strong commercial awareness
- Ability to work under pressure with a sense of urgency to work in a deadline driven environment
- Proactive approach with proven ability to manage multiple and changing priorities
- Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
- Strong planning and organisation skills.
- Self-motivated with the ability to operate effectively both individually and as part of a team.
At Brakes everyone is welcome. We don\’t want you to \’fit our culture\’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don\’t just look at your CV, we\’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities.
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Account Manager employer: Sysco GB
Contact Detail:
Sysco GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Brakes UK and their customer base. Understanding their products and services will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Brakes UK on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Account Manager role, which can give you an edge.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in the past. Highlighting your results-driven mindset and ability to meet targets will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and market dynamics related to foodservice. Being knowledgeable about current challenges and opportunities in the sector will show your proactive nature and readiness for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Use specific examples that demonstrate your ability to meet targets and build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the responsibilities of managing customer portfolios and driving sales growth.
Highlight Relevant Skills: Emphasise your communication, negotiation, and organisational skills in your application. These are crucial for an Account Manager role, so provide examples of how you've successfully used these skills in past positions.
Show Enthusiasm for the Company: Research Brakes UK and express your enthusiasm for their mission and values in your application. Mention any specific aspects of the company that resonate with you, such as their commitment to diversity and inclusion.
How to prepare for a job interview at Sysco GB
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics. Be prepared to discuss your previous sales achievements and how you used data to drive results. Familiarise yourself with key performance indicators relevant to the role.
✨Showcase Relationship-Building Skills
This role requires strong relationship management. Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any strategies you've used to enhance customer engagement.
✨Understand the Company and Industry
Research Brakes UK and the foodservice industry. Understand their market position, competitors, and recent developments. This knowledge will help you tailor your responses and show your genuine interest in the company during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of situations where you've had to manage customer retention or reactivate lapsed clients, and be ready to explain your approach and the outcomes.