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- Tasks: Lead and motivate a dynamic team of Lead Generation Executives to achieve their best.
- Company: Join a growing organisation with a focus on empowerment and development.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and career growth opportunities.
- Other info: Diversity-focused workplace with support for all applicants.
- Why this job: Make a real impact by driving sales and enhancing customer experiences.
- Qualifications: Minimum 2 years’ experience in a team manager role, ideally in a contact centre.
The predicted salary is between 32926 - 32926 ÂŁ per year.
Working Monday to Friday, 37.5 hours per week. ÂŁ32,926 plus a competitive bonus structure.
We are recruiting a Team Manager to join the Lead Generation team in our Tamworth Contact Centre. As a Lead Generation Team Manager, you will lead and motivate a team of up to 12 Lead Generation Executives. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, creating a culture of empowerment where every sales and service opportunity is realised.
Typical Responsibilities
- Directly manage and motivate up to 12 Lead Generation Executives, ensuring each individual reaches their maximum potential.
- Support the Operations Manager in delivering the strategic plan for the department and participate in projects as required.
- Identify opportunities to improve revenue and customer experience.
- Drive sales pipeline prospecting.
- Energise the team to fully participate in incentives and process improvements, ensuring they understand clear goals.
- Coaching, advisory, coordinating and delivering as required.
- Communicate goals and objectives clearly and deliver important messages to the team.
- Set KPIs aligned to business objectives, covering sales, service, cost, employee engagement and customer satisfaction.
About You
- Natural people person and problem solver with a real drive to deliver results, with a minimum of 2 years’ experience at team manager or supervisor level, ideally in a contact‑centre environment managing a sales‑based team.
- Results‑orientated, confident, self‑motivated, positive attitude, and strong commercial awareness.
- Customer‑centric approach in all dealings with customers, peers, staff and suppliers.
- Proactive feedback giver and receiver, championing a coaching culture.
- Computer literate, confident user of Microsoft Office applications such as Excel, Word, PowerPoint.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, able to work under pressure and prioritise in a deadline‑driven environment.
- Role model the company values at all times.
- Ability to build and maintain good working relationships at all levels.
- Leads, inspires and promotes confidence within a team.
- Exceptional customer handling skills and strong problem‑solving capabilities.
Benefits
- Competitive salary.
- Discounts on a wide range of food and award‑winning products.
- Generous holiday allowance with the option to purchase additional days.
- Recognition awards and incentives.
- Pension scheme.
- Career development opportunities within a large, growing organisation.
- Diversity we focus on who you are and your potential.
If you need adjustments to our recruitment process, our resourcing team will support you.
Outbound Lead Team Manager employer: Sysco Corporation
Contact Detail:
Sysco Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Lead Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Lead Generation Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and lead generation. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and driven results. This will help you stand out as the perfect candidate for the Lead Generation Team Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Outbound Lead Team Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Lead Generation Team Manager, we want to see how you can lead and motivate a team. Share examples of your past experiences where you've successfully managed a team, highlighting your coaching style and how you empower others.
Be Results-Driven: We love candidates who are results-oriented! Make sure to include specific achievements in your application that demonstrate your ability to drive sales and improve customer experience. Numbers speak volumes!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Sysco Corporation
✨Know Your Team Dynamics
Before the interview, think about how you would manage and motivate a team of Lead Generation Executives. Be ready to share specific examples of how you've successfully led teams in the past, focusing on your coaching style and how you empower others.
✨Showcase Your Results-Driven Mindset
Prepare to discuss your previous achievements in a sales environment. Highlight any KPIs you've set and met, and be specific about how you improved revenue or customer experience. Numbers speak volumes, so bring data to back up your claims!
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as communication is key for this role. Think about how you would convey goals and objectives to your team. During the interview, demonstrate your ability to influence and negotiate effectively.
✨Emphasise Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you're not just a people person but also a proactive problem solver who can handle pressure and find solutions.