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- Tasks: Lead and inspire a team of Lead Generation Executives to achieve sales goals.
- Company: Join a dynamic contact centre in Tamworth with a focus on growth and empowerment.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and career development opportunities.
- Other info: Embrace a culture of diversity and receive support throughout the recruitment process.
- Why this job: Make a real impact by driving sales and enhancing customer experiences.
- Qualifications: 2+ years in a team manager role, ideally in a sales-focused contact centre.
The predicted salary is between 32926 - 32926 ÂŁ per year.
Working Monday to Friday, 37.5 hours per week. ÂŁ32,926 plus a competitive bonus structure.
We are recruiting a Team Manager to join the Lead Generation team in our Tamworth Contact Centre. As a Lead Generation Team Manager, you will lead and motivate a team of up to 12 Lead Generation Executives. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, creating a culture of empowerment where every sales and service opportunity is realised.
Typical Responsibilities
- Directly manage and motivate up to 12 Lead Generation Executives, ensuring each individual reaches their maximum potential.
- Support the Operations Manager in delivering the strategic plan for the department and participate in projects as required.
- Identify opportunities to improve revenue and customer experience.
- Drive sales pipeline prospecting.
- Energise the team to fully participate in incentives and process improvements, ensuring they understand clear goals.
- Coaching, advisory, coordinating and delivering as required.
- Communicate goals and objectives clearly and deliver important messages to the team.
- Set KPIs aligned to business objectives, covering sales, service, cost, employee engagement and customer satisfaction.
About You
- Natural people person and problem solver with a real drive to deliver results, with a minimum of 2 years’ experience at team manager or supervisor level, ideally in a contact‑centre environment managing a sales‑based team.
- Results‑orientated, confident, self‑motivated, positive attitude, and strong commercial awareness.
- Customer‑centric approach in all dealings with customers, peers, staff and suppliers.
- Proactive feedback giver and receiver, championing a coaching culture.
- Computer literate, confident user of Microsoft Office applications such as Excel, Word, PowerPoint.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, able to work under pressure and prioritise in a deadline‑driven environment.
- Role model the company values at all times.
- Ability to build and maintain good working relationships at all levels.
- Leads, inspires and promotes confidence within a team.
- Exceptional customer handling skills and strong problem‑solving capabilities.
Benefits
- Competitive salary.
- Discounts on a wide range of food and award‑winning products.
- Generous holiday allowance with the option to purchase additional days.
- Recognition awards and incentives.
- Pension scheme.
- Career development opportunities within a large, growing organisation.
- Diversity we focus on who you are and your potential.
- If you need adjustments to our recruitment process, our resourcing team will support you.
New Business Prospecting Team Manager employer: Sysco Corporation
Contact Detail:
Sysco Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Prospecting Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Lead Generation Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and lead generation. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and driven results in previous roles. This will help you stand out as the perfect candidate for managing a team of Lead Generation Executives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace New Business Prospecting Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any achievements in managing sales teams, as this will show us you're the right fit for the Lead Generation Team Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about leading a team and how you can drive results. Share specific examples of how you've motivated teams in the past and improved performance – we love a good story!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the recruitment process.
How to prepare for a job interview at Sysco Corporation
✨Know Your Team Dynamics
Before the interview, think about how you would lead and motivate a team of Lead Generation Executives. Be ready to share specific examples of how you've successfully managed teams in the past, especially in a sales environment. This will show your understanding of team dynamics and your ability to inspire others.
✨Showcase Your Coaching Skills
Since the role emphasises a coaching culture, prepare to discuss your approach to giving and receiving feedback. Think of instances where your coaching has led to improved performance or morale within your team. This will highlight your commitment to development and empowerment.
✨Demonstrate Your Commercial Awareness
Be prepared to talk about how you've identified opportunities to improve revenue and customer experience in previous roles. Bring examples of strategies you've implemented that have had a positive impact on sales or customer satisfaction. This will illustrate your proactive mindset and results-oriented approach.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as excellent communication is key for this role. During the interview, ensure you convey your goals and objectives effectively. Use examples to back up your points, showing that you can communicate important messages to your team with confidence.