Business Analyst in London

We are recruiting for a Business Analyst to join the Enterprise Services Team, (Finance, HR & Legal) on a full‑time, permanent basis, reporting into the Delivery Lead on an 18 month fixed‑term contract. This role will be working across initiatives that support our Enterprise Services (HR, Finance & Legal) functional area in projects that span across Europe with both internal and external teams in a matrix organisation. You will work in partnership with cross‑functional teams to elicit, interpret and capture business needs into clear and concise functional / non‑functional requirements, and acceptance criteria.

This role will be the consistent thread throughout the life‑cycle of change, utilising a strong analytical skill set to take business requirements through to successful delivery. It also supports the onboarding of a technical solution into Product Support teams. Whilst not responsible for direct reports, it is expected that the role can help to drive the community of Business Analysts that sit across technology functional teams with best‑practice tools, techniques, and methodologies.

This role offers a hybrid working contract that can be based either in our Covent Garden, London office, or our Ashford office and will require visiting either office three times per week. The role will reside within the Europe Technology function. There may be a requirement to spend time with business stakeholders on‑site across Europe as projects require, or work across other functional pillars as deemed necessary.

• Responsible for translating business needs into clear technical requirements, ensuring proposed solution meets agreed outcomes.
• Key role in communicating between the business and technology, acting as a translator where necessary.
• Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant.
• Planning and managing small‑scale change where needed.
• Serve projects that are part of the Enterprise Services technology portfolio. There may be a requirement to deliver across functional areas or other technologies as needed.
• Support business function in the prioritisation of requirements based on business value, ensuring they are aligned to the desired outcomes and case for change.
• Work with business and technical teams, to ensure the recommended solution meets the needs of the business.
• Empowered to positively challenge and influence across teams if the requirement, solution, or case for change, to ensure alignment to the overarching business strategy and delivery roadmap.
• Communicate cross‑functionally between operational and technical teams, acting as a translator where necessary.
• Work within internal project delivery governance processes, with familiarity of both agile and waterfall methodologies.

To be successful in this role you must have demonstrated Business Analyst experience within a technology environment, supporting large‑scale project delivery involving business process and technology change and experience of Business Analyst tools and techniques to elicit, document and maintain requirements throughout the life‑cycle of a project (both waterfall and agile). Experience within HR, Finance & Legal technology and/or a FMCG/wholesale/retail environment would be an advantage. You’ll possess the ability to build strong and long‑lasting relationships with stakeholders through positive and proactive engagement and ask insightful questions to extract detail required from stakeholders. You will possess a high level of attention to detail and be organised with the ability to present and document information based on the needs of the project. You’ll have an analytical and inquisitive mindset and think tactically and strategically with the ability to present options to solve problems and be able to lead and coach others across the vertical who are in a similar role so you will be able to take the lead under minimal supervision.

At Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.