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For Companies At a Glance
- Tasks: Engage with customers, supervise technicians, and ensure top-notch service delivery.
- Company: Brakes Plus is a leading automotive service provider focused on customer satisfaction.
- Benefits: Enjoy medical, dental, vision, life insurance, 401(k), paid time off, and more!
- Other info: Competitive salary ranging from $40,000 to $60,000 annually.
- Why this job: Join a dynamic team, develop leadership skills, and make a real impact in customer service.
- Qualifications: 2+ years as a Service Advisor, strong communication skills, and a valid driver's license required.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience. Primary responsibilities include (but are not limited to):
Responsibilities
- Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
- Creates a highly motivated team environment/climate
- Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
- Coaching service department teammates on all operational issues
- Evaluating performance and productivity of all service department personnel
- Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
- Ensuring store safety, including the use of and maintenance of safety equipment
- Ensuring equipment/hardware layout and positioning within the service department
- Supervising shop area, equipment and teammates for compliance with company safety procedure
- Ensures that proper inspections are being conducted
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years\’ experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws
- Valid driver\’s license
Additional Information
- Compensation: $40,000- $60,000 annual salary
- Benefits: Brakes Plus provides a comprehensive benefits program including Medical, Dental, Vision, Life Insurance, 401(k) Retirement Plan, Employer Paid Short- and Long-Term Disability Insurance, Paid Time Off, Paid Bereavement, and Paid Holidays. All information will be kept confidential according to EEO guidelines.
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Automotive Service Advisor employer: Sysco Corporation
Contact Detail:
Sysco Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and customer service trends. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to providing an industry-leading customer experience.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved service processes in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial for this position.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks and priorities in a fast-paced environment. Being able to articulate your strategies for staying organised will resonate well with the hiring team.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of an Automotive Service Advisor. Familiarise yourself with customer service expectations, team management, and operational processes that are crucial for this position.
Tailor Your CV: Highlight your relevant experience in service advisory roles. Emphasise your leadership skills, ability to work in a fast-paced environment, and any achievements that demonstrate your capability to exceed business objectives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed teams or improved service processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Automotive Service Advisor.
How to prepare for a job interview at Sysco Corporation
✨Showcase Your Customer Service Skills
As an Automotive Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your commitment to providing an industry-leading customer experience.
✨Demonstrate Leadership Qualities
Since the role involves supervising technicians and service personnel, be ready to discuss your leadership style. Share experiences where you motivated a team or improved performance, highlighting your ability to create a positive work environment.
✨Highlight Organisational Skills
Being highly organised is key in this role. Prepare to talk about how you manage tasks, schedule duties, and ensure efficiency in a fast-paced environment. Use specific examples to illustrate your attention to detail and ability to mentor others.
✨Familiarise Yourself with Safety Procedures
Understanding safety regulations is essential for this position. Brush up on basic OSHA laws and be prepared to discuss how you ensure compliance within a service department. This shows your commitment to maintaining a safe working environment.