At a Glance
- Tasks: Support EDI solutions for customers and suppliers, ensuring successful implementation and optimisation.
- Company: Join Sysco France, a leader in food service and e-commerce solutions.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to innovate and improve EDI capabilities.
- Why this job: Make a real impact by streamlining processes and enhancing customer relationships.
- Qualifications: Fluent in French and English, with strong project management and communication skills.
The predicted salary is between 54000 - 66000 £ per year.
As a Functional Support Analyst, you will play a key role in supporting the successful implementation and optimisation of Electronic Data Interchange (EDI) solutions for Sysco France customers and suppliers. Working closely with a wide range of stakeholders, you will develop a thorough understanding of customer and supplier objectives and recommend the most appropriate EDI and data API solutions to meet their business needs.
This role is offering hybrid working with 3 days per week in the Paris, France office, and as such candidates must already be based in France and be fluent in both French and English. You will act as the primary point of contact throughout the implementation lifecycle, managing EDI onboarding projects in line with Sysco France's standard implementation approach. This includes coordinating activities across customers, suppliers, and internal teams, ensuring all actions are tracked and delivered on schedule, and escalating risks or issues where necessary.
Your focus will be on delivering successful outcomes that create value for both customers and Sysco France, while driving efficiencies and reducing the overall cost to serve. A key aspect of the role will be translating technical EDI capabilities into clear business benefits. You will be expected to confidently explain Sysco France's EDI and data integration solutions, helping customers and suppliers understand how these capabilities can streamline processes, improve operational efficiency, and strengthen long-term partnerships.
Through effective stakeholder management and influence, you will support customers in selecting the solutions that best align with their objectives. The role requires strong project management skills to oversee multiple implementations simultaneously, ensuring milestones are achieved, timelines are maintained, and anticipated benefits are realised. You will work closely with account managers, departmental leaders, and senior stakeholders to increase awareness and understanding of EDI across the business, while promoting best practice and continuous improvement.
In addition, you will contribute to the ongoing development of Sysco France's EDI capabilities by identifying opportunities to enhance implementation processes, monitoring industry developments, and recognising emerging trends within the food service and e-commerce sectors. You will be encouraged to continually expand your technical and business knowledge to remain at the forefront of EDI solutions and integration practices.
To be successful in this role, you will have excellent communication and relationship-building skills, with the ability to engage confidently with stakeholders at all levels, both internally and externally. You will possess a strong understanding of systems, processes, and their impact on business operations, coupled with the ability to influence decision‑making and guide customers towards the most effective solutions. Strong project management expertise, attention to detail, and professional proficiency in English are essential. Experience within an e-commerce environment, knowledge of SAP ERP systems, and familiarity with Sysco France's people, systems, and processes would be advantageous.
Functional Support Analyst in London employer: Sysco Corp.
Sysco is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a meal allowance, sign-on bonus, and strong career progression opportunities. Our supportive work culture prioritises employee wellbeing and development, with initiatives like job tuition reimbursement and learning programmes, all within the vibrant setting of Belfast. Join us to be part of a passionate team dedicated to serving the food industry while enjoying the perks of working for Ireland’s largest foodservice provider.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Support Analyst in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sysco Corp. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sysco Corp. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Functional Support Analyst in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sysco Corp..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sysco Corp. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sysco Corp.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sysco Corp. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.