Client Project Manager

Join SYR – Shoreside Maritime Recruitment on the search for a Client Project Manager for a prestigious client, who specialise in some exciting & vast projects within Boat Building!

Specific responsibilities will include (but not be limited to) the following:

o Client communication – following Contract signing you will be the main point of contact, ensuring the client experience exceeds all expectations.

o Estimating – presenting standard and custom post-factory options, advising the client on optimum solutions taking into consideration their passage plans and individual requirements.

o Purchasing – negotiate pricing with suppliers, placing orders and expediting delivery.

o Boat arrival – arrange Technician checks, liasing with the warranty team to ensure any transport damage, shortages and defects are reported to the factory.

o Pre-planning – prior to commissioning period ensure all parts have arrived, and all sub-contractors are scheduled.

o Project delivery – ensure this meets client’s expectations, working closely with the Technician to ensure successful delivery.

o Project review – prior to completion, review all costs and margins with Brand Manager to ensure accuracy prior to final invoicing.

o Handover – meet and greet clients, ensuring a seamless handover experience.

o Post handover – introduction to Sales & Service team, passing on relevant pricing for future options and service requirements.

o Option lists – support the head of Commissioning with the continual development of options packages and prices updates to reflect advancing technology.

Person Specification

• Technical sales background an advantage, especially knowledge of systems and equipment such as thrusters, stabilisers, connectivity and power generation.

• Skipper background essential, ideally power and sail.

• Previous experience with yacht manufacturing or project management an advantage.

• Excellent verbal and written communication skills with customers, suppliers and colleagues alike essential.

• Solid commercial and business acumen desirable, languages an advantage.

• Current passport for occasional travel in Europe for factory visits.

• With an experienced team in place, this role would suit someone looking to develop their skills as a client facing Project Manager in the marine industry.