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- Tasks: Manage yacht charter operations and maximize sales while ensuring exceptional client experiences.
- Company: Join a leading yacht charter company in the heart of Central London.
- Benefits: Enjoy a competitive salary, performance incentives, and opportunities for global travel.
- Why this job: Dive into the luxury travel industry and work with prestigious clients and yachts.
- Qualifications: Experience in yacht charter management and strong customer service skills are essential.
- Other info: This is an office-based role with travel; applicants must have the right to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Yacht Charter Manager
Location: Central London
Job Type: Full-time Office-Based
Job Summary:
We are seeking an experienced Yacht Charter Manager to oversee and manage our yacht charter operations. The ideal candidate will be responsible for maximizing charter sales, managing client relationships, coordinating with yacht owners, and ensuring seamless charter experiences. This role requires a deep understanding of the luxury yacht industry, exceptional customer service skills, and strong business acumen.
Please note this is an office-based role with travel; applicants must have the legal right to live/work in the United Kingdom
Key Responsibilities:
- Develop and manage a portfolio of charter yachts, maintaining strong relationships with yacht owners, brokers, and clients.
- Market and promote yacht charters through various channels, including digital platforms, industry events, and partnerships.
- Handle client inquiries, provide expert advice, and customize charter experiences based on client preferences.
- Negotiate contracts, rates, and terms with yacht owners and clients to maximize profitability.
- Ensure all charters comply with legal and regulatory requirements, including safety and operational standards.
- Coordinate with captains, crew, and service providers to guarantee exceptional client experiences.
- Monitor market trends, competitor activity, and client preferences to adapt strategies and improve offerings.
- Manage charter booking processes, invoicing, and financial reporting.
- Attend yacht shows, networking events, and industry conferences to build connections and stay updated on industry developments.
Key Qualifications & Skills:
- Proven experience in yacht charter management, luxury travel, or a related field.
- Strong network within the yachting industry, including owners, brokers, and service providers.
- Excellent negotiation, sales, and customer service skills.
- In-depth knowledge of yacht specifications, itineraries, and global charter destinations.
- Ability to multitask and manage multiple charters simultaneously.
- Strong organizational and problem-solving abilities.
- Proficiency in CRM systems, booking software, and digital marketing tools.
- Fluency in English (additional languages are a plus).
- Willingness to travel for client meetings, yacht shows, and industry events.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to work with a prestigious clientele and luxury yachts.
- Career growth within a leading yacht charter company.
- Exposure to global travel and high-end hospitality experiences.
If you are passionate about luxury travel and have a proven track record in yacht charter management, we invite you to apply and join our team.
How to Apply:
Please submit your resume to simon@sy-r.com
Charter Manager employer: SYR - Shoreside Maritime Recruitment
Contact Detail:
SYR - Shoreside Maritime Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charter Manager
✨Tip Number 1
Network actively within the luxury yacht industry. Attend yacht shows, industry conferences, and networking events to meet yacht owners, brokers, and potential clients. Building these connections can significantly enhance your chances of landing the Yacht Charter Manager position.
✨Tip Number 2
Stay updated on market trends and competitor activities in the yacht charter sector. Understanding the current landscape will allow you to speak knowledgeably during interviews and demonstrate your business acumen, which is crucial for this role.
✨Tip Number 3
Showcase your negotiation skills by preparing examples of past successful negotiations in your previous roles. Being able to articulate how you've maximized profitability through effective negotiation will set you apart from other candidates.
✨Tip Number 4
Familiarize yourself with CRM systems and booking software commonly used in the yacht charter industry. Highlighting your proficiency in these tools during discussions can demonstrate your readiness to hit the ground running in this office-based role.
We think you need these skills to ace Charter Manager
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in yacht charter management and luxury travel. Emphasize relevant skills such as negotiation, customer service, and your network within the yachting industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of the yacht charter industry. Mention specific experiences that demonstrate your ability to manage client relationships and maximize charter sales.
Highlight Relevant Skills: In your application, clearly outline your proficiency in CRM systems, booking software, and digital marketing tools. These skills are crucial for the role and should be prominently featured.
Showcase Your Network: If you have connections with yacht owners, brokers, or service providers, mention them in your application. A strong network is a valuable asset in this role and can set you apart from other candidates.
How to prepare for a job interview at SYR - Shoreside Maritime Recruitment
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the luxury yacht industry during the interview. Discuss current market trends, popular charter destinations, and any recent developments in yacht specifications that could impact client preferences.
✨Highlight Your Networking Skills
Since this role requires strong relationships with yacht owners, brokers, and clients, be prepared to talk about your existing network. Share specific examples of how you've successfully built and maintained these relationships in the past.
✨Prepare for Negotiation Scenarios
Expect to discuss negotiation strategies during the interview. Prepare examples of past negotiations you've handled, focusing on how you maximized profitability while ensuring client satisfaction.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to share stories that showcase your ability to handle client inquiries, customize experiences, and resolve issues effectively, ensuring a seamless charter experience.
