Aftersales Technician

Aftersales Technician

Southampton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as an Aftersales Technician, handling boat commissioning, testing, and repairs.
  • Company: SYR represents a leading client in the leisure marine industry, known for quality and innovation.
  • Benefits: Enjoy hands-on work, travel opportunities across the UK and Europe, and a dynamic team environment.
  • Why this job: Perfect for boat enthusiasts wanting to make waves in a rewarding, customer-focused role.
  • Qualifications: Must have relevant marine experience, proficient boat handling skills, and a UK driver’s licence.
  • Other info: RYA qualifications and boat building skills are a plus; attention to detail is key!

The predicted salary is between 30000 - 42000 £ per year.

SYR are proud to represent a stellar client looking for an Aftersales Technician in Hampshire.

Key skills: A passion for boats; diagnostics and repairs; confident boat handling, power & sail.

Responsibilities will include but will not be limited to the following:

  • Commissioning new boats – in the UK and Europe, responsible for the day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience.
  • Arrival checks – unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.
  • Testing – carry out thorough operational testing of all onboard systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.
  • Onboard contractors – oversight, ensuring they work to high standards.
  • Reporting/recording – document defects with technical summary and photographs, update progress via an interactive reporting App, and follow through to conclusion.
  • Sea trials – carrying out sea trials to check all systems and sails underway.
  • Handover – provide a detailed handover to the client, including full systems demonstration and sea trial in line with company guidelines. Ensure all documentation is completed and returned as required.
  • Aftersales support – providing world-class technical support and repairs.
  • Owner/crew support – refresher training and boat handling.
  • Warranty – carrying out diagnostics and repairs across the UK and Europe.
  • Reporting – provide clear technical evidence and photographs for warranty analysis and reclaim.
  • Annual inspections – as per factory protocols to maintain warranty.
  • General duties – assist with shared functions and any other tasks to ensure smooth operation of the department, including good housekeeping of shed/stores and associated workspaces.
  • Work must be carried out in accordance with the company’s Health & Safety policy.

Person Specification:

  • Recent and relevant working knowledge within the leisure marine industry is essential.
  • Proficient boat handling skills, ideally motor & sail. RYA qualifications are an advantage.
  • Boat building skills/qualifications are desirable. A keen eye for detail is essential.
  • Good understanding of modern boat systems, with electrical fault finding and digital switching knowledge required.
  • Strong initiative, excellent communication, and interpersonal skills.
  • Must hold a current UK driver’s licence.
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Contact Detail:

SYR - Shoreside Maritime Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Technician

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the leisure marine industry. This will not only help you during interviews but also demonstrate your passion for boats and commitment to staying updated.

✨Tip Number 2

Network with professionals in the marine industry, especially those who work in aftersales or technical roles. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the company culture.

✨Tip Number 3

Prepare to discuss specific examples of your boat handling experiences, both power and sail. Be ready to explain how you've successfully diagnosed and repaired issues in the past, as this will showcase your practical skills.

✨Tip Number 4

Research the company’s values and customer service approach. Understanding their commitment to quality workmanship and customer experience will allow you to align your responses during interviews with what they are looking for.

We think you need these skills to ace Aftersales Technician

Boat Handling Skills
Diagnostics and Repairs
Attention to Detail
Operational Testing
Electrical Fault Finding
Digital Switching Knowledge
Communication Skills
Interpersonal Skills
RYA Qualifications
Boat Building Skills
Health and Safety Compliance
Technical Reporting
Customer Service Orientation
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the leisure marine industry. Emphasise your boat handling skills, diagnostics and repairs expertise, and any RYA qualifications you may have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for boats and your understanding of the role. Mention specific experiences that demonstrate your ability to handle commissioning, testing, and aftersales support.

Highlight Technical Skills: In your application, clearly outline your technical skills related to modern boat systems, electrical fault finding, and digital switching. Use examples from past roles to illustrate your capabilities.

Showcase Attention to Detail: Since a keen eye for detail is essential for this role, provide examples in your application where your attention to detail has led to successful outcomes, such as thorough operational testing or accurate documentation.

How to prepare for a job interview at SYR - Shoreside Maritime Recruitment

✨Show Your Passion for Boats

Make sure to express your enthusiasm for boats and the marine industry during the interview. Share any personal experiences or projects that highlight your passion, as this will resonate well with the interviewers.

✨Demonstrate Technical Knowledge

Be prepared to discuss your understanding of modern boat systems, including diagnostics and repairs. Brush up on electrical fault finding and digital switching knowledge, as these are crucial for the role.

✨Highlight Relevant Experience

Share specific examples from your past work that relate to the responsibilities of the Aftersales Technician. Discuss any experience you have with commissioning boats, conducting sea trials, or providing technical support.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s processes, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

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