At a Glance
- Tasks: Support enterprise clients with software licensing, compliance, and optimisation reporting.
- Company: Join a dynamic consultancy team focused on IT Asset Management.
- Benefits: Enjoy flexible working, 25 days leave, health insurance, and a pension scheme.
- Other info: Remote work available with opportunities for career growth and client engagement.
- Why this job: Make a real impact in software licensing while developing your skills in a supportive environment.
- Qualifications: Degree or relevant IT experience; training provided for the right candidate.
The predicted salary is between 40000 - 50000 £ per year.
- Warrington and/or Remote - United Kingdom
- Delivery & Operations
- Full Time
- Overview
Specialistssupportwithand deliver high end consultancy services into enterprise organisations, especially in the key areas ofsoftware licensing, complianceand optimisationreporting, Cloud migration, Hardware Asset Management(HAM), IT Asset Management (ITAM)policy and process, and audit support.
The Licensing Specialist is a key member of ourmanaged service and consultancy delivery teams.
As well asengaging directly withclientsto support their Software Asset Management function, Specialists are also expected to pro-actively pursue software publisher specialisms and supportwith the development ofmore junior members of theteam.
Therolerequires an eye for detail, an analyticalmindsetandan awareness of the wider implications of effective ITAM for our clientsover and abovesoftware licence compliance.
Specialistslead on thedelivery of Effective Licence Positions(ELP’s) to clients and answering client queries.
Theyregularlysupport withdelivering Optimised Licence Positions (OLPs)andlead on thedelivery ofcertain elements of managed services andprofessional servicesengagements.
Responsibilities
The key responsibilities of the Licensing
Specialistinclude
- Delivery
- Analysinglarge and / orcomplexdata and datasets.
- Receiving, storing, organisingand processingcomplexsoftware licence purchasedatato deliverentitlement positions.
- Producingaccurate ELPs from a variety of data sources for various software publishers.
- Supporting with the delivery of Optimised Licence Positions (OLPs).
- Creating reporting and providing updates to clients on compliance positions, risksand opportunities.
- Other data management tasks, including data recognition and normalisation.
- Assistingclients with software renewals, ad-hoc licensing queries and other areas of IT Asset Management.
- Maintaining service documentation such as risk logs, opportunities trackers and service RAID logs.
- Translatingdelivery activity intoameasurable risk and optimisationnarrative, anddeliveringthis narrative to clients and internally in Synyega.
- Working with a variety of in-house and third-party tools.
- Contributingto the development and on-going improvement of data related processes.
- Supporting with the delivery of more complexpieces of consultancy such a Target Operating Model (TOM) creation and implementationand Cloud Migrations.
- Operatingas part of the Synyegateam, contributing to client engagement planning and delivery.
- Supportingin the creation of client training to support in embedding the ITAM practice.
- Client Management
- Acting as a trusted partner to clients, buildingtrustand strengthening relationships withallstakeholders.
- Continuous Improvement and Business Development
- Supportingsales activities in new and existing customer accounts, for example by providingpublisherubject matterexpertise.
- Supporting the development ofmorejunior members of the Synyegateam.
- Contributingto the development and on-going improvement ofbusinessprocesses.
Experience & Skills
- Data handling and analysis experience gained from an IT Asset Management environment.
- Softwarepublisherspecific data analysis (e. g. Microsoft, Adobe, VMware etc.).
- Experience of specific IT Asset Management discovery tools (e. g. Flexera, Snow, USU, Service Now, RV Tools, SCCM).
- Musthave the right to work in the UK, be a UK resident for a minimum of 5 years and be able toattain UK Government SC Clearance.
- Experience delivering compliance positions using dedicated SAM tools such as Flexera, SNOW, Service Now SAM Pro, USU Licence Manageror Xensam.
- Experience delivering software licence compliance positions in / for a complex medium to large organisation.
- Softwarepublisherspecific data analysisfor complex publishers(e. g. Oracle, SAP, IBM, etc.).
- Some exposure to software licensing across IT Infrastructure/ Data Centre or cloud computing environments.
- Cloud computing data handling and analysis.
- Experience creating and delivering reports to service owners.
- Experience using Jira / Confluence and Click Up.
Qualifications
Degree (BSc/BA or equivalent) or relevant IT experience.
You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role.
- Languages
- English: excellent verbal and written skills are essential.
- EU languages desirable (but not essential) such as: German, Italian, French, Spanish.
Flexible office/remote working.
25 days annual leave (plus public holidays).
Enrolment into company pension scheme.
Life Assurance provided by the company.
Health Insurance.
Location
We will only consider applications from within the United Kingdom. Remote working is available with travel to our offices and on-site whenrequired.
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