Warrington and/or Remote - United Kingdom
Delivery & Operations
Full Time
Overview
Analystssupportwiththe delivery ofhigh-end consultancy services into enterprise organisations,especially in the key areas ofsoftware licensing,complianceand optimisationreporting,Hardware Asset Management(HAM)andCloud migration.
The Licensing Analyst worksas part of our managed service and consultancy delivery teams, engaging directly withclientsto support their Software Asset Management function.
The role requires an eye for detail and an analytical mindset. Analysts deliver Effective Licence Positions (ELP’s) to clients and support with answering client queries. They regularly undertakedata analysis and management tasks working with technical, financialand commercial client data from various sources.
Responsibilities
The key responsibilities of the Licensing Analyst include:
Delivery
- Analysing large and / or complexdata and datasets.
- Receiving, storing,organisingand processingsoftware licence purchasedatato deliverentitlement positions.
- ProducingaccurateELPsfrom a variety of data sourcesfor various software publishers.
- Creating reportingand providingupdates to clients oncompliance positions,risksand opportunities.
- Other data management tasks, including data recognition and normalisation.
- Assistingclients with software renewals, ad-hoc licensing queries and other areas ofITAsset Management.
- Maintaining service documentation such as risk logs, opportunities trackers and service RAID logs.
- Working with a variety of in-house and third-party tools.
- Contributingto the development and on-going improvement of data related processes.
- Supporting Consultants with the delivery of more complex pieces of consultancy such a Target Operating Model (TOM) creation and implementation.
- Operatingas part of theSynyegateam, contributing to client engagement planning and delivery.
Client Management
- Acting as a trusted partnerto clients, buildingtrustand strengtheningrelationships with low and mid-tier stakeholders.
Experience & Skills
- Basic Microsoft Excel skills.
- Data handling and analysis experience gained from an IT Asset Management environment.
- Experience of specific IT Asset Management discovery tools (e.g. Flexera, Snow, USU, ServiceNow, RV Tools, SCCM).
- Musthave the right to work in the UK, be a UK resident for a minimum of 5 years and be able to attainUK Government SC Clearance.
- Advanced Microsoft Excel skills.
- Softwarepublisherspecific data analysis (e.g. Microsoft,Adobe, VMware etc.).
- Cloud computing data handling and analysis.
- Experience delivering software licence compliance positions in a medium to large organisation.
- Experience within central government or regulated sectors.
- Experience usingJira / ConfluenceandClickUp.
Qualifications
Degree (BSc/BA or equivalent) or relevant IT experience.
You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role.
Languages
English: excellent verbal and written skills are essential.
EU languages desirable (but not essential) such as: German, Italian, French, Spanish.
Flexibleoffice/remote working.
25 days annual leave (plus public holidays).
Enrolment into company pension scheme.
Life Assurance provided by the company.
Health Insurance.
Location
We will only consider applications from within the United Kingdom. Remote working is available with travel to our offices and on-site whenrequired.
Software Licensing Analyst employer: Synyega
Synyega is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With flexible remote working options and a comprehensive benefits package including health insurance and a pension scheme, employees are empowered to achieve a healthy work-life balance while contributing to high-end IT Asset Management consultancy services. The company fosters a supportive environment for Lead ITAM Consultants to excel in their roles, ensuring they have the resources and training necessary to lead teams effectively and drive meaningful client outcomes.
