At a Glance
- Tasks: Lead teams to deliver high-end IT Asset Management consultancy services.
- Company: Join a dynamic consultancy known for its innovative approach and collaborative culture.
- Benefits: Enjoy flexible remote work, competitive salary, health insurance, and generous annual leave.
- Other info: Great opportunities for professional growth and continuous learning.
- Why this job: Make a real impact in ITAM while developing your leadership skills and expertise.
- Qualifications: Experience in ITAM and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Warrington and/or Remote - United Kingdom Delivery & Operations Full Time Overview Lead Consultants lead teams to develop, deliver and manage high end IT Asset Management (ITAM) consultancy services into enterprise organisations especially in the key areas of software licensing, compliance and optimisation reporting, Cloud migration, Hardware Asset Management (HAM), ITAM policy and process, and audit support. The Lead ITAM Consultant is a leader in our managed service and consultancy delivery teams. As well as engaging directly with the client, Lead Consultants are accountable for the delivery of outcomes to support managed services and professional services. Lead Consultants are also expected to proactively pursue software publisher specialisms, showcase expertise internally and externally, and develop more junior members of the team. The role requires an eye for detail, an analytical mindset, experience developing teams, and leading clients to realise the wider benefits of effective ITAM over and above software licence compliance. Lead Consultants are accountable for the successful delivery of managed services and professional services engagements, and the continuous improvement of Synyega materials.
Responsibilities
- Leading the delivery and management of services to clients ensuring a consistently excellent level of service while effectively managing Synyega resource.
- Coordinating effective service delivery across multiple concurrent workstreams and maintaining milestone tracking, dependency management, and sequencing.
- Ensuring client objectives are met and that the client derives the best possible value from their software licensing arrangements.
- Identifying and developing new client engagement practices including, but not limited to, technical solutions, process and project management, software asset management and wider ITAM practices.
- Leading the delivery of more complex pieces of consultancy such as Target Operating Model (TOM) creation and implementation or Cloud Migrations.
- Supporting and advising on commercial discussions and deal preparation strategy and tactics.
- Producing accurate ELPs from a variety of data sources for various software publishers.
- Producing Optimised Licence Positions (OLPs), including detailed licence optimisation and risk remediation options.
- Translating delivery activity into a measurable risk and optimisation narrative.
- Leading value storytelling within governance forums and QBRs.
- Maintaining service documentation such as risk logs, opportunities trackers and service RAID logs.
- Supporting clients in audit defence strategies and environments.
- Operating as part of the Synyega team, contributing to client engagement planning and delivery.
- Maintaining up to date industry knowledge of Publisher licensing, policies and practices.
- Creation of training to support in embedding the ITAM practice.
Client Management
- Acting as a trusted partner to clients, building trust and strengthening relationships with all stakeholders.
- Setting and maintaining clear expectations on service scope, timelines and outcomes.
- Taking accountability for the delivery of services to assigned client(s).
- Accountability for ensuring the quality of deliverables is met for assigned client(s).
- Acting as the primary operational point of contact for assigned account streams.
- Leading structured governance rhythms (weekly, monthly, steering committees), presenting deliverables and achievements and managing client expectations.
- Translating client objectives into prioritised and controlled delivery plans.
- Managing senior stakeholders and providing service updates including risks and opportunities, options for mitigation and clear calls to action.
Continuous Improvement & Business Development
- Supporting sales activities in new and existing customer accounts for example by providing Publisher subject matter expertise.
- Maintaining key client relationships to ensure client retention and development.
- Development and ongoing improvement of business services.
- Defining, maintaining, improving and monitoring Synyega documentation, report templates, delivery standards and working practices across the team.
- Developing and implementing internal processes to ensure Synyega services are efficient and cost/resource effective and delivered to a high standard.
- Leading the training, mentoring and development of the ITAM Delivery team.
Team Management
- Acting as a member of the Delivery Leadership Team and a liaison between the team and senior management, ensuring clear and consistent communication between teams within Synyega.
- Setting clear goals and objectives for the team, aligning ITAM Delivery with company goals.
- Managing a team, providing guidance, support and performance feedback.
- Fostering a positive team culture that encourages collaboration, innovation and continuous improvement.
- Providing ongoing coaching and mentoring to team members, supporting their professional growth.
- Managing resourcing activities, including recruitment, onboarding, training and forecasting.
Experience & Skills
- Experienced leader with previous accountability for delivery of an ITAM discipline, or managed or professional services engagements in / for a complex medium to large organisation.
- Strong understanding of Statements of Work (SOWs), scope management, and formal change control.
- Experience coordinating multi-workstream delivery in complex environments.
- In depth software licensing working knowledge and experience, minimum of 5 years, ideally gained from a publisher, vendor, reseller, consultancy, or end user environment.
- Ability to translate technical delivery activity into financial, commercial, and risk-based client value.
- Experience delivering compliance positions using dedicated SAM tools such as Flexera, SNOW, Service Now SAM Pro, USU Licence Manager or Xensam.
- Experience delivering software licence compliance positions in / for a complex medium to large organisation.
- Publisher Specialist on at least one top tier publisher; Microsoft, Oracle, IBM, SAP, etc.
- Excellent working knowledge and experience of data centre and cloud computing environments.
- Strong written and verbal communication skills.
- Must have the right to work in the UK, be a UK resident for a minimum of 5 years and be able to attain UK Government SC Clearance.
- Experience within central government or regulated sectors.
- Advanced Microsoft Excel skills.
- Data handling and analysis experience gained from an ITAM environment.
- Experience of specific ITAM discovery tools (e.g., Flexera, Snow, USU, ServiceNow, RV Tools, SCCM).
- Wider software Publisher licensing experience (e.g. Oracle, SAP, IBM, VMware etc.).
- Cloud computing data handling and analysis.
- Experience using Jira / Confluence and ClickUp.
Qualifications/Experience
- Degree (BSc/BA or equivalent) or relevant IT experience.
- You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role.
Languages
- English: excellent verbal and written skills are essential.
- EU languages desirable (but not essential) such as: German, Italian, French, Spanish.
Flexible office/remote working.
- 25 days annual leave (plus public holidays).
- Enrolment into company pension scheme.
- Life Assurance provided by the company.
- Health Insurance.
Location
We will only consider applications from within the United Kingdom. Remote working is available with travel to our offices and on-site when required.
Lead ITAM Consultant employer: Synyega
Synyega is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With flexible remote working options and a comprehensive benefits package including health insurance and a pension scheme, employees are empowered to achieve a healthy work-life balance while contributing to high-end IT Asset Management consultancy services. The company fosters a supportive environment for Lead ITAM Consultants to excel in their roles, ensuring they have the resources and training necessary to lead teams effectively and drive meaningful client outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Lead ITAM Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Synyega values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Synyega might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Synyega!
✨Direct Apply to Synyega
Let's not forget to apply directly through the Synyega website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Lead ITAM Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Synyega.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Synyega. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Synyega
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
