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- Tasks: Lead product development and prototype AI solutions for enterprise clients.
- Company: Join Synthflow AI, a cutting-edge voice AI platform transforming contact centre operations.
- Benefits: Be part of an innovative team with opportunities for growth and impact.
- Other info: Thriving startup environment with high autonomy and rapid iteration.
- Why this job: Create products from scratch that solve real business problems for top-tier clients.
- Qualifications: 5+ years in customer-facing technical roles and strong coding skills required.
The predicted salary is between 36000 - 60000 £ per year.
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact:
- Over 5 million hours of contact center operations saved
- 35% more calls answered compared to non-AI operators
- 45 million calls handled with a 99.9% uptime
Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
We are looking for a Solutions Product Lead who can bridge the gap between enterprise customers and product development. You will leverage your deep customer-facing experience to identify product opportunities, rapidly prototype AI solutions, and drive them from concept through production deployment. This role combines the customer intimacy of solutions engineering with the ownership and execution of product management. You will work directly with tier 1 enterprise clients to understand their business needs, translate those into technical solutions, and build the products that solve their problems. You are equally comfortable presenting to C-suite executives, prototyping with AI tools, and working alongside engineering teams to ship production features.
What You Will Do:
- Lead product development from initial customer discovery through validated prototypes
- Rapidly prototype product concepts using AI development tools (Lovable, Claude Code, Cursor, v0)
- Build functional MVPs independently to validate hypotheses with real users before full engineering investment
- Spend significant time speaking with customers to understand their workflows, pain points, and business context
- Design and implement LLM-based product features leveraging agentic AI patterns, function calling, and tool use
- Develop evaluation frameworks to measure AI feature performance, reliability, and user satisfaction
Who You Are:
- 5+ years in customer-facing technical roles such as solutions engineering, solutions consulting, technical pre-sales, or enterprise solutions architecture
- Proven track record engaging tier 1 enterprise clients and closing complex technical deals
- Strong coding ability with experience building prototypes or technical demos
- Deep understanding of LLM-based systems, including agentic AI architectures, function calling, RAG patterns, and evaluation methodologies
- Proficiency with AI-assisted development tools and ability to rapidly build functional prototypes
- Experience with conversational AI, agentic AI systems, or AI/ML product implementations
- Strong grasp of software architecture, APIs, data pipelines, and modern development practices
- Exceptional communication skills with ability to translate between business needs and technical delivery
- Experience co-developing features with enterprise users in their operational context
- Actively uses AI tools for productivity, understands when to apply AI effectively (and when not to), and has hands-on experience with prompt engineering, model evaluation, and iterating on AI-powered features
- Demonstrated ability to build credibility with senior stakeholders and navigate complex enterprise organizations
- Track record of establishing new product use cases or taking new products to market
- Strong sense of ownership and bias toward action—you don’t wait for permission
- Ability to move quickly from concept to shipped product with minimal dependencies
- Thrives in startup environments with high autonomy and rapid iteration cycles
Nice to Have:
- Eye for UX with ability to design intuitive interfaces or effectively direct designers
- Experience building and leading solutions or pre-sales teams
- Background as first hire or early team member in a region or function
- Domain expertise in B2B SaaS, enterprise software, CX, strategy execution, or AI software
- Experience as speaker or thought leader at industry events
- Prior startup experience at early-stage companies (Seed to Series B)
- Founder or founding team member
- Experience with specific tech stacks (Python, TypeScript, React) or AI frameworks
Why This Role:
This role is designed for experienced solutions professionals who want to transition from selling and implementing products to actually building them. You will leverage your deep customer knowledge and technical credibility to create products that enterprise customers love. Instead of adapting existing products to customer needs, you will build the products from scratch based on what you’ve learned in the field. You will maintain the customer engagement and strategic thinking you enjoy from solutions work, while gaining full ownership over product direction and the satisfaction of building something new. Your ability to understand enterprise workflows, present to executives, and translate business needs into technical solutions will be your competitive advantage in product development.
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.
Deployment Strategist employer: Synthflow AI
Contact Detail:
Synthflow AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deployment Strategist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your prototypes and projects. This is especially important for roles like Deployment Strategist where technical prowess is key. Having tangible examples of your work can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and their customer base. Dive deep into Synthflow AI’s offerings and think about how your experience aligns with their needs. Tailor your responses to show you’re not just a fit for the role, but also passionate about what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Synthflow AI. Let’s get you that dream job!
We think you need these skills to ace Deployment Strategist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Deployment Strategist role. Highlight your experience with customer-facing technical roles and how it aligns with our mission at Synthflow AI. We want to see how you can bridge the gap between enterprise clients and product development!
Showcase Your Prototyping Skills: Since this role involves rapid prototyping, don’t forget to mention any relevant projects where you've built functional MVPs or prototypes. Share specific examples of how you’ve used AI tools to validate hypotheses—this will really catch our eye!
Communicate Clearly: Your ability to translate complex technical concepts into business solutions is key. Use clear and concise language in your application to demonstrate your exceptional communication skills. We want to know how you can present ideas to C-suite executives and collaborate with engineering teams.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Synthflow AI!
How to prepare for a job interview at Synthflow AI
✨Know Your AI Stuff
Make sure you brush up on your knowledge of LLM-based systems and agentic AI architectures. Be ready to discuss how these technologies can solve real business problems, as this role is all about bridging the gap between tech and customer needs.
✨Showcase Your Prototyping Skills
Prepare to talk about your experience with AI development tools and how you've built functional MVPs in the past. Bring examples of prototypes you've created and be ready to explain your thought process behind them.
✨Engage with Customer Insights
Since this role involves a lot of customer interaction, think of specific instances where you've gathered insights from clients. Be prepared to share how you translated their feedback into actionable product features or improvements.
✨Communicate Like a Pro
Practice explaining complex technical concepts in simple terms. You’ll need to present ideas to C-suite executives, so being able to communicate effectively is key. Consider doing mock presentations to refine your delivery.