At a Glance
- Tasks: Help customers deploy and scale our innovative software testing platform.
- Company: Join a fast-growing VC-backed startup redefining software testing.
- Benefits: Competitive salary, equity, 25 days leave, and remote work options.
- Other info: Collaborative team culture with excellent growth opportunities.
- Why this job: Make a real impact by improving software quality for leading organisations.
- Qualifications: Experience in customer-facing technical roles and strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
It's hard to build a reliable system. It's harder to make sure that what you've built is really reliable. Synthesized is redefining software testing. Our platform automates test data, test cases, and test environments - empowering enterprise teams to ship faster, reduce compliance risks, and modernise QA at scale. Our products are used by some of the world's leading organizations, such as Deutsche Bank, UBS, the European Commission, and others. We’re an ambitious VC-backed startup, having just gone through Series A with leading global investors including redalpine, IQ Capital, Seedcamp, and Deutsche Bank. We have ambitious growth plans, and we are keen for you to join us on the journey.
We are hiring a Forward Deployed Engineer (FDE) to help customers successfully deploy, validate, and scale their use of the Synthesized platform. This role sits at the intersection of Product, Engineering, Solutions, and Customer Delivery. You'll be responsible for helping customers implement our products, troubleshooting technical challenges, leading Proof of Concepts (PoCs) and Proof of Value (PoVs), and ensuring our releases are validated against real-world customer environments before they reach production. You'll work closely with Product, Engineering, and Solutions teams to bridge the gap between what we build, what we sell, and what our customers need to succeed. This is a highly hands-on role with significant ownership and visibility across the business.
What You'll Be Doing
- Act as a trusted technical partner during onboarding, implementation, and adoption
- Troubleshoot customer issues and own technical resolution from investigation through to completion
- Work directly with customers to understand technical requirements and deployment challenges
- Improve customer outcomes by reducing time to value and accelerating successful implementations
- Lead technical PoCs and PoVs from setup through successful completion
- Configure environments, datasets, and workflows to demonstrate product value
- Partner with Solutions and Sales teams to support deal progression
- Ensure technical success criteria are clearly defined and achieved
- Build and maintain representative customer environments
- Validate releases against real-world customer use cases before deployment
- Identify issues early and provide actionable feedback to Product and Engineering teams
- Improve confidence and quality in the release process
- Capture customer feedback and product insights for Product and Engineering teams
- Help create scalable implementation, support, and validation processes
- Contribute to technical documentation, playbooks, and knowledge sharing
- Support the evolution of our post-sales function as the business grows
About You
- Experience in a customer-facing technical role such as Solutions Engineering, Technical Consulting, Implementation Engineering, Support Engineering, or similar
- Strong troubleshooting and problem-solving skills
- Comfortable working directly with enterprise customers
- Experience supporting software deployments, integrations, or technical implementations
- Able to communicate effectively with both technical and non-technical stakeholders
- Comfortable operating with ambiguity and taking ownership of outcomes
- Highly organised with strong attention to detail
Nice To Have
- Experience within Software Engineering, QA, Test Automation, or Test Data Management
- Experience supporting enterprise software products
- Exposure to regulated industries such as Financial Services
- Familiarity with cloud infrastructure and modern software delivery practices
What Success Looks Like
- Become the primary owner of technical post-sales execution for smaller customer engagements
- Lead PoCs and PoVs independently
- Reduce Product and Engineering interruptions caused by customer support and deployment issues
- Establish repeatable release validation processes using representative customer environments
- Improve customer implementation success and deployment quality
- Help build the foundations of a scalable post-sales function
What We Offer
- Competitive salary & meaningful equity
- 25 days annual leave + celebration days + your birthday off
- Work From Anywhere – up to 1 month per year
- Hybrid working – a mix of home and our London offices
- Learning & development budget
- Private medical, dental & vision cover
- Regular team socials & offsites
- A collaborative, ambitious, and supportive team
- Generous family leave policies
We are committed to an inclusive and diverse workplace at Synthesized. Synthesized is an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
Forward Deployed Engineer (FDE) in London employer: Synthesized
At Synthesized, we pride ourselves on being an innovative and ambitious VC-backed startup that is redefining software testing. Our collaborative work culture fosters growth and development, offering employees a competitive salary, meaningful equity, and a generous benefits package including 25 days of annual leave and a learning budget. With the opportunity to work in a hybrid environment from our London offices or remotely, we empower our team to thrive while making a significant impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer (FDE) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Synthesized or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Synthesized.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Synthesized.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Synthesized that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Forward Deployed Engineer (FDE) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Synthesized.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Synthesized and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Synthesized
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Synthesized uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
