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- Tasks: Lead customer implementations and design solutions that drive value and scalability.
- Company: Join Synthesia, a fast-growing AI video communication platform transforming content creation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Shape the future of video communication and make a real impact in a dynamic environment.
- Qualifications: 5+ years in Solutions Architecture with strong project management and technical skills.
- Other info: Be part of a unicorn company trusted by top brands like Heineken and McDonald's.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Join to apply for the Solutions Architect role at Synthesia. Welcome to the video‑first world. From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high‑quality video production remains complex and challenging to scale—until now…. Meet Synthesia. We’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communication platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high‑quality videos. Whether it’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently.
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us the fastest growing company in the world. In 2025 we announced our Series D funding. In total we’ve raised over $330M in funding from top‑tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
About the role: We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role — you’ll shape how we partner with customers to drive adoption, value, and measurable business impact. You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation — it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.
You will be both a strategic advisor and technical architect, helping customers:
- Make the right technical decisions
- Deploy the product and integrations successfully
- Operationalize change and scale
- Connect use cases to business outcomes
This role blends technical hands‑on depth, commercial awareness, executive influence, and platform thinking.
What you’ll do:
- Lead customer implementations end‑to‑end, ensuring adoption, measurable outcomes, and long‑term scalability.
- Design architectures that map Synthesia’s capabilities to high‑value customer use cases.
- Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
- Build proofs of concept to demonstrate the art of the possible and accelerate customer buy‑in.
- Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.
- Act as a trusted advisor to technical and business stakeholders—including VP and C‑level audiences.
- Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
- Contribute to platform thinking—helping shape how we scale Synthesia from product to ecosystem.
What we’re looking for:
- 5+ years in Solutions Architecture, Technical Consulting, or Pre‑Sales within a SaaS environment
- Strong project & stakeholder management across multiple workstreams
- Hands‑on experience working with APIs, workflows, or integrations
- Excellent storytelling and communication skills—able to engage technical and executive teams
- A commercial mindset—understanding how architecture drives adoption, retention, and expansion
- Proven experience building scalable frameworks, architectures, or delivery models
- Curiosity, initiative, and a builder mentality—with comfort navigating ambiguity in a high‑growth environment
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industries: Software Development
Location: London, England, United Kingdom.
Solutions Architect employer: Synthesia
Contact Detail:
Synthesia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect
✨Tip Number 1
Network like a pro! Reach out to current employees at Synthesia on LinkedIn, and don’t be shy about asking for insights into the company culture or the role. A friendly chat can give you an edge and show your genuine interest.
✨Tip Number 2
Prepare for the interview by understanding Synthesia’s products inside out. Watch their brand video and explore how their AI platform works. This will help you articulate how your skills as a Solutions Architect can drive customer success.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past projects where you’ve designed solutions that led to measurable outcomes. Use specific examples to demonstrate your impact and how you can replicate that at Synthesia.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are familiar with the process.
We think you need these skills to ace Solutions Architect
Some tips for your application 🫡
Show Your Passion for Video: When you're writing your application, let your enthusiasm for video and AI shine through. We want to see how you connect with our mission to make video easy for everyone, so share any relevant experiences or projects that highlight your passion!
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience in Solutions Architecture and how it aligns with what we do at Synthesia. We love seeing candidates who take the time to match their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key achievements and skills that relate to the role. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team at Synthesia!
How to prepare for a job interview at Synthesia
✨Know Your Stuff
Make sure you’re well-versed in the technical aspects of Solutions Architecture. Brush up on your knowledge of APIs, workflows, and integrations, as these will likely come up during the interview. Being able to discuss specific examples from your past experience will show that you have the hands-on depth they’re looking for.
✨Showcase Your Storytelling Skills
Since communication is key in this role, practice articulating your ideas clearly and engagingly. Prepare to explain complex concepts in a way that resonates with both technical and executive audiences. Think about how you can weave in stories from your previous roles that highlight your ability to connect architecture to business outcomes.
✨Understand Their Mission
Familiarise yourself with Synthesia’s mission to simplify video production. Be ready to discuss how your skills can help drive adoption and value for their customers. Showing that you understand their goals and challenges will demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you’ll need to demonstrate your problem-solving skills. Think about potential customer use cases and how you would architect solutions to meet their needs. This will not only showcase your technical expertise but also your strategic thinking and commercial mindset.
