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- Tasks: Lead the strategy and execution of post-sales enablement programs for customer success teams.
- Company: Join a fast-growing AI video communications company transforming content creation.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a unicorn company shaping the future of video communication.
- Qualifications: 7-10 years in post-sales enablement or related fields with strong training skills.
- Other info: Opportunity to scale into a leadership role as the company grows.
The predicted salary is between 84000 - 112000 £ per year.
Welcome to the video-first world. From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work.
Meet Synthesia. We are on a mission to make video easy for everyone. Our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it is for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently.
Role Overview: The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences. Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes.
Key Responsibilities:
- Cross-Functional Alignment: Partner with CRO, CS/Services leadership, RevOps, Product, and PMM to ensure alignment with GTM and customer experience priorities.
- Strategy & Program Execution: Build and execute a global post-sales enablement strategy aligned to customer outcomes and retention goals.
- Field Engagement & Process Optimization: Shadow customer calls, onboarding sessions, and support interactions to identify gaps and opportunities.
- Tools, AI & Automation: Partner with CS Ops/RevOps to integrate enablement tools and streamline workflows.
- Measurement & Insights: Analyze performance data and adjust enablement programs based on insights.
Experience Requirements: 7–10 years in post-sales enablement, Customer Success, Support, Services, or related fields. Experience implementing customer success methodologies and driving adoption across global teams. Strong background in training, onboarding, and process optimization. Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce). Ability to influence senior leaders and drive cross-functional alignment on complex projects. Experience in fast-paced, high-growth environments. Comfort building from scratch and proven ability to scale programs over time.
Salary: We are targeting a salary range of $120,000 - $160,000, depending on experience.
Senior Revenue Enablement Manager employer: Synthesia
Contact Detail:
Synthesia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenue Enablement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their mission, especially in video communication and customer success.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your skills and experiences, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Revenue Enablement Manager
Some tips for your application 🫡
Show Your Passion for Video: When you're writing your application, let your enthusiasm for video and AI shine through! We want to see how you connect with our mission to make video easy for everyone. Share any relevant experiences or projects that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Senior Revenue Enablement Manager role. Highlight your experience in post-sales enablement and how it aligns with our goals at Synthesia. We love seeing candidates who take the time to match their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if necessary to make your achievements stand out. Remember, we want to understand your impact quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and our culture!
How to prepare for a job interview at Synthesia
✨Know Your Stuff
Before the interview, dive deep into Synthesia's mission and products. Understand how their AI video platform works and think about how your experience in post-sales enablement can align with their goals. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Strategic Mindset
Be prepared to discuss specific strategies you've implemented in previous roles that improved customer success and retention. Use examples that highlight your ability to influence senior leadership and drive measurable outcomes, as this is crucial for the Senior Revenue Enablement Manager role.
✨Engage with Real Scenarios
Think of real-life scenarios where you identified gaps in customer engagement or onboarding processes. Be ready to share how you addressed these issues and the impact it had on customer satisfaction. This practical insight will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company’s objectives. Inquire about their current challenges in post-sales enablement or how they measure the success of their programs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their success.