At a Glance
- Tasks: Manage a large portfolio of accounts and drive renewals and growth initiatives.
- Company: Join Synthesia, the leading AI video platform transforming the industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Be at the forefront of AI technology and make a significant impact on customer success.
- Qualifications: Experience in customer success or account management with strong negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
Synthesia, the world’s leading AI video platform, is seeking a Customer Success/Account Manager to own a large portfolio (>100 accounts) and partner with the commercial team to drive cohesive renewals. You will maintain a rolling 90‑day renewal forecast, negotiate terms, and unlock expansion opportunities through 1:1 and 1:many initiatives across Enterprise SaaS customers in London. This hybrid role requires in-office presence 3 days/week.
Senior Enterprise CS Manager — Scale Renewals & Growth employer: Synthesia
At Synthesia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work on cutting-edge AI technologies, making every day at Synthesia both meaningful and rewarding.
