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For Companies At a Glance
- Tasks: Lead a dynamic team to optimise sales processes and drive operational excellence.
- Company: Join Synthesia, a fast-growing SaaS company revolutionising the way we create content.
- Benefits: Enjoy remote work options, private medical insurance, generous leave, and a supportive work culture.
- Why this job: Be part of a market-defining product with huge career growth potential and a vibrant team atmosphere.
- Qualifications: 5+ years in Sales Operations, strong analytical skills, and experience with sales tech tools.
- Other info: Work from London or remotely, with regular socials and a budget for home office setup.
The predicted salary is between 43200 - 72000 £ per year.
Synthesia is looking for a Sales Operations Director to join our Revenue Operations team and focus on driving efficient sales performance. Reporting to the Head of Revenue Operations, the Sales Operations Director will partner closely with our CRO and VP of Sales, and work closely with our Sales leadership, to identify bottlenecks and inefficiencies in the sales process, drive operational excellence across the sales organisation, and unlock data-driven insights to help us continually improve. This is an exciting opportunity for someone who is technically strong and detail-oriented, with experience leading a Sales Ops function within a fast-growing SaaS environment.
What you will be doing:
- Managing a growing and distributed team of Sales and Revenue Operations professionals supporting a sales organisation operating globally.
- Ensuring Sales leaders and reps have adequate operational coverage; that Sales ops is adequately staffed and skilled; and providing coaching and development plans for direct reports.
- Working with the sales leadership to plot, implement and optimise sales processes and journeys.
- Improve sales capability and effectiveness by delivering visibility into business performance, through BI and exploratory analytics.
- Drive pipeline visibility and accuracy, implementing best practices to improve data quality and accuracy.
- Gather requirements and project manage changes to our processes and sales technology that result in improvements to sales productivity or efficiency.
- Working closely with the Sales Enablement function to ensure new hires are onboarded effectively and pushed to productivity quickly.
- Support the annual strategic planning process through data-driven recommendations for quota assignments, territory assignments, as well as, capacity and revenue planning.
- Coordinate key initiatives and projects, working alongside stakeholders from Finance, Marketing, Customer Success, Sales Enablement, and Product.
- Supporting on deal desk initiatives, including structuring deals, assisting on quote generation and broadly supporting the deal closure process.
We’d love to hear from you if you bring:
- 5+ years in a Revenue/Sales Operations role at a fast-growing SaaS business, with direct experience of recruiting, development and coaching Ops people and driving operational excellence.
- Strong previous experience as an individual contributor in a similar business; you know what it's like to do the job!
- Experience with our sales tech stack - Salesforce, Outreach, Snowflake, Everstage and Census - and other tools within the SaaS ecosystem.
- Strong experience with core sales business processes, including pipeline management, forecasting, capacity, territory and quota planning.
- Experience working with a variety of senior stakeholders at C-Suite, VP and Senior Leader level.
- A high technical benchmark: we’re looking for someone who can demonstrate technical leadership. In particular, analytical skills, including SQL and the ability to comfortably structure and analyze data, are important.
- Able to translate business challenges into technology/process-led solutions.
- An ability to work autonomously; you’re self-sufficient and able to make low- and medium-risk decisions.
Location: London or UK Remote
Benefits:
- Private Medical Insurance (London)
- Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay.
- 25 days of annual leave + public holidays in the country where you are based.
- Cycle to work scheme (London).
- Regular socials and company retreats + free office snacks and regular tasty lunches! (London)
- Pension contribution/salary sacrifice. (London)
- A brand new computer + monitor and an additional home office set-up budget.
- A huge opportunity for career growth as you’ll help shape a market-defining product.
Sales Operations Director employer: Synthesia
Contact Detail:
Synthesia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Director
✨Tip Number 1
Familiarise yourself with the specific sales tech stack mentioned in the job description, such as Salesforce and Outreach. Having hands-on experience or even certifications in these tools can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Synthesia or similar SaaS companies. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Sales Operations Director role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving operational excellence. Be ready to share specific examples of how you've improved sales processes or increased efficiency in past roles.
✨Tip Number 4
Brush up on your analytical skills, particularly SQL, as this role requires strong data analysis capabilities. Consider working on a few sample projects that demonstrate your ability to structure and analyse data effectively.
We think you need these skills to ace Sales Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales Operations, particularly within a SaaS environment. Emphasise your achievements in managing teams, improving sales processes, and using sales technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention specific experiences that demonstrate your ability to drive operational excellence and manage teams effectively.
Highlight Technical Skills: Given the technical nature of the role, ensure you clearly outline your proficiency with tools like Salesforce, Outreach, and SQL. Provide examples of how you've used these tools to improve sales performance or data analysis.
Showcase Leadership Experience: In your application, highlight any previous leadership roles or experiences where you coached and developed team members. This is crucial for a position that involves managing a growing team of Sales and Revenue Operations professionals.
How to prepare for a job interview at Synthesia
✨Understand the Sales Tech Stack
Familiarise yourself with the sales technology tools mentioned in the job description, such as Salesforce and Outreach. Be prepared to discuss your experience with these tools and how you've used them to drive sales performance in previous roles.
✨Showcase Your Analytical Skills
Since analytical skills are crucial for this role, be ready to demonstrate your ability to structure and analyse data. Consider preparing examples of how you've used data-driven insights to improve sales processes or operational efficiency in your past positions.
✨Highlight Team Management Experience
As the role involves managing a distributed team, share specific examples of how you've successfully led teams in the past. Discuss your approach to coaching and developing team members, and how you ensure they have the support needed to excel.
✨Prepare for Stakeholder Engagement
This position requires collaboration with various senior stakeholders. Think of instances where you've effectively communicated with C-Suite or VP-level executives. Be ready to discuss how you navigated those relationships and drove initiatives forward.
