At a Glance
- Tasks: Reimagine user experiences to boost activation and retention for our AI video platform.
- Company: Join Synthesia, the leading AI video platform trusted by Fortune 100 companies.
- Benefits: Generous salary, equity, flexible remote work, and 25 days annual leave.
- Other info: Dynamic culture that values innovation and offers significant career growth opportunities.
- Why this job: Make a real impact on how users engage with cutting-edge AI technology.
- Qualifications: Experience in product design with a focus on metrics and user outcomes.
The predicted salary is between 80000 - 100000 £ per year.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
About the role
As a Senior (L5) OR Staff (L6) Product Designer joining our Growth team, you will operate at a high-impact, senior individual contributor level, partnering directly with a Product Manager to meaningfully influence Synthesia’s growth engine. This role sits at the center of how users experience Synthesia for the first time. Your work will directly impact two core metrics:
- Activation: % of users who experience value and develop a habitual use of Synthesia
- Longer Term Retention: Increasing the proportion of users who embed Synthesia into their day-to-day workflows and continue using it as a core part of their toolkit over time.
You will focus on rethinking and reshaping high-impact user journeys, particularly onboarding, first-time editor experiences, and early product exploration. Expect to work on problems such as:
- Reducing cognitive overload during onboarding
- Redesigning first-time editor experiences to balance guidance with creative power
- Designing around AI latency and uncertainty states inherent in generative systems
- Solving cold-start challenges in an AI creation product
These are structurally complex problems, not incremental improvements. Within the team, ideas move quickly from concept to functional prototype. Designers are not the only ones prototyping. PMs use tools like Lovable and Claude Code to generate working code in sandboxed environments. Your role is not to simply polish these outputs - it is to rethink, restructure, and elevate them into coherent, scalable experiences. You will shape how ambiguous ideas become testable product directions and how early experiments evolve into durable solutions. You will operate as a true partner in a PM–design–engineering trio, influencing problem framing, experimentation strategy, and solution direction from first principles through execution.
Responsibilities
- Reimagining onboarding and early editor workflows to materially improve activation
- Translating ambiguous growth and product challenges into clear concepts, flows, and working prototypes
- Partnering with Product and Engineering to move core growth metrics
- Challenging briefs, assumptions, and existing interaction patterns
- Elevating AI or PM-generated prototypes into scalable, thoughtfully designed experiences
- Designing experiments that help the team learn quickly, knowing not every concept will ship
- Contributing to critique culture and raising the bar for product thinking across the Growth team
- Coaching and mentoring designers where relevant
Who you are
- You have operated at a high level of scope and autonomy, influencing product direction beyond surface-level design decisions
- You think in terms of metrics and outcomes, not just flows and artifacts
- You are comfortable being accountable for moving activation and adoption in a self-serve business
- You thrive in experimental environments where many ideas are discarded and speed matters
- You are comfortable working in AI-native workflows where PMs and engineers prototype alongside you
- You consistently ground your design decisions in both qualitative insights and quantitative data, clearly articulating how these inputs shape your solutions.
- You can collaborate directly with engineers, understand constraints, and design within (or intelligently push against) them
- You are energized by complex, zero-to-one challenges where the right solution is not obvious
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible.
Benefits
- You will be compensated well with a generous salary and equity
- Flexible, remote-friendly role for team members working in UK/Europe
- You get 25 days of annual leave + local holidays
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person
- Work from home budget
- Work from anywhere up to 60 days per year
- Generous referral scheme of up to $10,000 USD for each successful referral
- Huge opportunity for a career defining role as we go from a scale-up with strong PMF to the next phase of growth
Product Designer, Growth (Senior/Staff-Level) employer: Synthesia
At Synthesia, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel in their roles. As a Senior/Staff Product Designer, you'll enjoy a flexible, remote-friendly environment with generous benefits, including 25 days of annual leave and opportunities for professional growth within a rapidly scaling AI video platform. Join us in London and be part of a team that values creativity, collaboration, and impactful contributions to redefine visual communication in the business world.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer, Growth (Senior/Staff-Level)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your work! Create a portfolio that highlights your best projects, especially those that align with the role you're after. Make it easy for potential employers to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to product design. Think about how you can demonstrate your impact on activation and retention metrics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Designer, Growth (Senior/Staff-Level)
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your enthusiasm for product design shine through! Share what excites you about the role and how you can contribute to Synthesia's growth. We want to see your personality and passion for creating amazing user experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that align with the job description. We love seeing how your background fits into our mission at Synthesia, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, we’re looking for someone who can simplify complex problems, just like in the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Synthesia!
How to prepare for a job interview at Synthesia
✨Know Your Metrics
As a Product Designer, it's crucial to understand how your work impacts key metrics like activation and retention. Be prepared to discuss specific examples of how you've influenced these metrics in past roles, and think about how you can apply that knowledge to Synthesia's growth.
✨Showcase Your Problem-Solving Skills
Synthesia is looking for someone who can tackle complex challenges. Bring examples of how you've rethought user journeys or improved onboarding experiences in previous projects. Highlight your ability to turn ambiguous problems into clear, actionable solutions.
✨Collaborate Like a Pro
This role involves working closely with Product Managers and Engineers. Be ready to discuss how you've successfully collaborated in cross-functional teams before. Share your experience in prototyping alongside PMs and engineers, and how that has shaped your design process.
✨Embrace the Experimental Mindset
Synthesia values speed and experimentation. Talk about times when you've worked in fast-paced environments where not every idea made it to launch. Emphasise your comfort with iterating on designs based on feedback and data, and how you approach learning from both successes and failures.
