Product Designer, Creator (Senior/Staff-Level)

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

The Role

We’re looking for a Staff/Principal Product Designer to lead design for Synthesia’s core creation and editing experience: the surfaces where customers script, build, iterate, collaborate on, and publish videos at scale. This area is central to redefining how video is created: removing the need for traditional editing while increasing the quality and consistency of what customers can produce.

You’ll operate as a senior IC: setting direction, influencing roadmap decisions (not just contributing), shaping bets with Product and Engineering leaders, and raising the craft bar across the entire creation experience – not just our editor. We’re building a video creation platform for everyone, not a specialist tool. We see a future where Synthesia sits alongside word processors, presentation software, and spreadsheets as a staple used by many. That means we need to move beyond the prevailing paradigms of video creation and invent new ones that are powerful without being complex.

Core Responsibilities

• Designing canvas + timeline/editor workflows that feel approachable on the surface and powerful in depth.
• Creating repeatable interaction patterns that scale across the creation experience and help users build a consistent mental model.
• Improving creation quality through better structure, guidance, and feedback loops while users are building content.
• Enabling collaboration and iteration inside the editor (reviews, handoffs, reusable patterns, consistency).
• Working in a space where AI changes what “authoring” means, and the best patterns are still emerging.

In This Role You Will

• Own major creation/editor bets end-to-end, from problem framing to shipped outcomes and iteration.
• Set a design vision for key parts of the editor, and influence adjacent product surfaces to stay coherent.
• Partner closely with Product and Engineering to define what “great” looks like (principles, quality bar, success metrics) and then drive toward it.
• Prototype and test interaction models quickly (and know when high‑fidelity matters).
• Raise the bar on craft: interaction design, UI quality, systems thinking, and consistency across the creation experience.

You Should Apply If You Bring

• Significant experience designing complex, high‑usage product surfaces (creation tools, editors, collaboration/canvas‑based products).
• Strong craft in interaction design and UI, and a track record of shipping work that measurably improves the product experience.
• Comfort operating in ambiguity: you can turn unclear problem spaces into crisp direction, and you do not wait for perfect clarity.
• Systems thinking: you understand how product architecture, state, and constraints shape the UX (not just the screens).
• Excellent communication in design reviews and cross‑functional decision‑making contexts.
• Leverage feedback from our users & customers to ensure our product continues to meet their needs.
• Tackle complex and novel problems as we mature our nascent product and uncover new use cases.
• Play a key role in the early stages of product development as part of a team that aspires to create one of the best designed SaaS tools out there.
• Work with a team that ships fast and iterates quickly.
• Solve our most important UX problems and shape the future of Synthesia – from the initial idea stage to the final execution.

At Synthesia We Expect Everyone To

• Put the Customer First
• Own it & Go Direct
• Be Fast & Experimental
• Make the Journey Fun

Benefits

• A flexible, remote friendly role based out of Europe or one of our hubs in London, Copenhagen, Munich, or Zurich.
• 25 days of annual leave + public holidays in the country where you are based.
• A generous referral scheme.
• Work from home set up.
• At Synthesia, you can work from anywhere (within reason) in the world for up to 60 days per year.
• A huge opportunity for career growth as you’ll help shape a market‑defining product.