People Operations Specialist

Welcome to the video-first world. From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work.

Meet Synthesia. We're on a mission to make video easy for everyone. Our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently.

The Role: We’re looking for a People Operations Specialist to join our PeopleOps team, to support our global growth. You’ll partner closely with our Talent, Security, and IT teams and our external partners and EORs, to ensure new joiners are set up for success, keep our People systems running smoothly, and drive operational excellence across every touchpoint of an employee’s journey. This is a hands-on, varied role for someone who loves ownership, thrives in the details, and brings a global mindset.

What You’ll Be Doing:

• Own and execute key lifecycle processes from pre-onboarding to off-boarding, whilst always looking for ways to iterate and improve our workflows.
• Collaborate with our Talent Team for a smooth candidate to employee handover and assist with any contractual or right to work questions and manage all pre-onboarding actions.
• Work alongside our Workplace team to continuously iterate on our onboarding programme to make it more engaging, inclusive, and reflective of Synthesia’s culture.
• Maintain our HRIS (HiBob) as the single source of truth – keep it tidy, up-to-date, and fully leveraged.
• Work closely with the People Ops Lead to review and leverage data reporting.
• Lead and evolve our global mobility process – from visa sponsorships, relocations to onboarding through our EOR partners.
• Manage global leave processes from time off to parental leave, ensuring a supportive and compliant experience for employees and managers.
• Partner with finance to ensure payroll is accurate.
• Drive process improvements and automations, from reviewing existing processes to embedding AI in people operations.
• Own and deliver a range of People team projects including policy revamp, new system implementation and creating playbooks.

Some Key Projects In 2026:

• Global Mobility – We’ll rethink and rebuild how relocations work at Synthesia.
• Global Leave Management – We’ll rethink and rebuild how leave works at Synthesia as we continue to scale globally.
• SOP Building – We’ll rethink and rebuild how People Ops work actually gets done at Synthesia.
• Leveraging our Data – We’ll rethink how we capture and use People data at Synthesia.

What We’re Looking For:

• 2–4 years’ experience in People Operations, Global Mobility, or a similar HR role – ideally within tech.
• Experience working with international teams (especially across EMEA) and familiarity with EOR providers.
• Solid understanding of visa sponsorship, relocation, and global compliance processes.
• A true owner: someone who enjoys identifying areas for improvement and project-managing solutions to completion.
• Tech-savvy: confident using tools like HiBob, Notion, Ashby & G-suite and excited by automation and AI-powered workflows.
• Detail-oriented, structured, and proactive: you take ownership and make processes better.
• Empathetic communicator with cultural awareness and strong written and verbal clarity.

Please note that this is a hybrid position of at least 2–3 days/week in our London office.