Marketing Rev Ops Manager

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Welcome to the video‑first world. From PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. People now prefer to watch and listen, not read, and we’re building a platform that makes high‑quality video production fast, scalable, and easy.

About Synthesia
We are a leading AI video communication platform trusted by clients like Heineken, Zoom, McDonald’s and many more. With a valuation of over $1 billion and $330 m raised, we’re fast growing and recognised as one of the “Top Startups to Bet Your Career On” for 2025.

About the role
As Synthesia’s go‑to‑market strategy matures, we need someone to own and optimise the marketing engine—ensuring data integrity, scalable processes and visibility into performance. You’ll sit at the intersection of marketing, RevOps and sales, driving automation, insights and operational excellence.

What you’ll be doing

1. Technology & Tools
   • Website & Analytics Management – own measurement and analytics setup (GA, GTM), audit and improve event tracking, and provide clean data.
   • Marketing Automation – build and maintain workflows, email programs and campaign templates.
   • CRM & Attribution – manage Salesforce campaigns, enforce attribution models and keep HubSpot and Salesforce aligned.
   • Tech Stack Ownership – centralise ownership of all marketing tech and lead any migration or optimisation.
2. Data Management & Reporting
   • Data Quality – keep HubSpot and Salesforce data clean and standardised.
   • Reporting & Insights – build dashboards (funnel performance, pipeline influence, ROI), support ad‑hoc analysis and lead scoring models.
3. Process & Workflow Optimization
   • Lead Lifecycle Management – optimise routing, scoring and hand‑off between marketing and sales.
   • Automation & Efficiency – automate repetitive tasks for field marketing, SEO and ads.
   • Field Marketing Enablement – streamline event and campaign processes to reduce overhead.

What you’ll bring

• 3–5 years in marketing operations, revenue operations or related analytical roles.
• Hands‑on experience with HubSpot, Salesforce and marketing analytics tools.
• Strong understanding of campaign attribution, lead lifecycle and CRM architecture.
• Exceptional data skills and the ability to conduct deep investigative analysis.
• Excellent cross‑functional communication, especially with marketing, sales and ops teams.

Values

• Put the Customer First
• Own it & Go Direct
• Be Fast & Experimental
• Make the Journey Fun

Location – London, UK

Benefits

• Hybrid setting with our London office in Soho.
• Competitive salary + stock options.
• Paid parental leave: 16 weeks full pay for primary caregivers, 5 weeks for secondary.
• 25 days annual leave + public holidays.
• Cycle‑to‑work scheme, regular socials and retreats.
• Private medical insurance (including mental health support, dental & vision, cashback).
• Generous referral scheme.
• Pension contribution / salary sacrifice.
• Work‑from‑home set‑up.
• Opportunity for career growth in a market‑defining product.

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