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- Tasks: Design and manage Salesforce systems, ensuring data quality and implementing AI-driven automation.
- Company: Join Synthesia, the leading AI video platform for business, valued at $4 billion.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Be at the forefront of AI innovation and shape the future of visual communication.
- Qualifications: 3+ years as a Salesforce Administrator with advanced automation skills.
- Other info: Collaborate with a dynamic team and make a real impact on company growth.
The predicted salary is between 36000 - 60000 £ per year.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
What You’ll Do
- Salesforce Configuration & Management: Act as a strategic partner to our operations and GTM teams, designing robust, scalable automations and intuitive user experiences in Salesforce. You’ll help ensure our CRM is both powerful and simple to use.
- Data Management & Governance: Own data quality and hygiene across the revenue tech stack. Conduct regular audits, implement governance frameworks, and design processes that ensure accuracy and trust in our reporting.
- Automation & AI Implementation: Build sophisticated workflows using Salesforce Flows, Workato, Clay, and other automation platforms. Identify opportunities to leverage AI for enrichment, routing, forecasting, and enablement and bring them to life.
- Integration & Systems Support: Partner with technical teams to connect Salesforce with the broader business ecosystem. Work with APIs and integration platforms to ensure reliable, scalable system architecture.
- Training & Enablement: Collaborate with enablement teams to support end-user training and documentation. Help drive adoption of new Salesforce features and AI-enhanced capabilities across the business.
What We’re Looking For
- Required Experience: 3+ years of experience as a Salesforce Administrator in a fast-paced environment. Advanced experience with Flow Builder and complex automation design. Expert-level knowledge of Salesforce configuration (Lightning App Builder, custom objects, validation rules, permissions, etc.). Demonstrated experience implementing AI-powered solutions for enrichment, automation, or training. Strong stakeholder management skills with the ability to translate business needs into scalable system design.
- Nice to Have: Experience with tools such as Clay, Gong, ChatGPT integrations, or other LLM-based workflows. Familiarity with AI-powered productivity and automation platforms. Experience with prompt engineering or AI training for business use cases. Understanding of machine learning concepts and their practical CRM applications. Basic knowledge of Apex or Lightning Web Components (helpful but not required).
Why Join Synthesia?
- Work at the forefront of applied AI in a category-defining company.
- Help shape the systems powering one of the fastest-growing AI platforms in the world.
- Collaborate with ambitious, thoughtful teammates across product, engineering, and GTM.
- Build automation and AI capabilities that directly impact company growth.
If you’re excited about combining Salesforce expertise with cutting-edge AI automation, we’d love to hear from you.
Business Systems Administraton in London employer: Synthesia
Contact Detail:
Synthesia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Administraton in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your Salesforce expertise and automation skills. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching Synthesia’s products and recent developments. Tailor your answers to show how your experience aligns with their goals, especially in AI and automation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Business Systems Administraton in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Systems Administration role. Highlight your Salesforce experience and any relevant automation projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how your background makes you a great fit for Synthesia. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just responsibilities. Did you improve data quality or streamline processes? We want to hear about the impact you made in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at Synthesia!
How to prepare for a job interview at Synthesia
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Flow Builder and automation design. Be ready to discuss specific examples of how you've configured Salesforce in previous roles, as this will show your hands-on experience and expertise.
✨Showcase Your AI Savvy
Since Synthesia is all about leveraging AI, come prepared with examples of how you've implemented AI-powered solutions in your past work. Whether it's through automation or training, demonstrating your understanding of AI's practical applications in CRM will set you apart.
✨Prepare for Stakeholder Scenarios
Think of scenarios where you've had to manage stakeholders and translate their needs into system designs. Be ready to share these experiences during the interview, as strong stakeholder management skills are crucial for this role.
✨Ask Insightful Questions
Prepare some thoughtful questions about Synthesia's current projects or future plans regarding AI and Salesforce integration. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you.