Synthesia, the leading AI video platform, is seeking a Strategic Customer Success Manager to own enterprise accounts across the UK and Europe. You will drive adoption, retention and growth, partnering with Sales to deliver a seamless onboarding experience and educate clients on creating new video content at scale.
You’ll engage with stakeholders from daily users to the C-suite, ensuring clear ROI and turning customers into advocates while managing risk and opportunities in a fast-growing SaaS
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Enterprise Customer Success Strategist (Hybrid London) employer: Synthesia
At Synthesia, we pride ourselves on being a fast-paced and innovative employer, where exceptional talent is not just welcomed but actively sought after. Our London headquarters fosters a dynamic work culture that prioritises autonomy, creativity, and impactful contributions, allowing employees to see their work make a real difference in the rapidly evolving AI landscape. With ample opportunities for personal and professional growth, and a commitment to maintaining a low-ego, high-trust environment, Synthesia is the ideal place for those looking to thrive in a meaningful and rewarding career.
