Synthesia is seeking a Strategic Customer Success Manager to own enterprise accounts across the UK and Europe. You’ll drive adoption, retention and growth, partnering with Sales for seamless onboarding and educating clients on a new approach to video content.
You’ll engage stakeholders from users to C-suite to ensure clear ROI and client advocacy. Ideal candidates bring B2B SaaS CS experience, a track record of managing a Book of Business, and strong executive communication in a fast-growing
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Enterprise Customer Success Lead — UK & Europe (Hybrid) in City of London employer: Synthesia
At Synthesia, we pride ourselves on being a fast-paced and innovative employer, where exceptional talent is not just welcomed but actively sought after. Our London headquarters fosters a dynamic work culture that prioritises autonomy, creativity, and impactful contributions, allowing employees to see their work make a real difference in the rapidly evolving AI landscape. With ample opportunities for personal and professional growth, and a commitment to maintaining a low-ego, high-trust environment, Synthesia is the ideal place for those looking to thrive in a meaningful and rewarding career.
