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- Tasks: Manage the employee lifecycle and ensure smooth onboarding and offboarding processes.
- Company: Join Synthesia, a fast-growing AI video communications platform trusted by top brands.
- Benefits: Enjoy hybrid work, competitive salary, stock options, and generous parental leave.
- Why this job: Be part of an innovative team shaping the future of video communication and employee experience.
- Qualifications: 2-4 years in People Operations or HR roles, with a focus on EU compliance and processes.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video .
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….
Meet Synthesia
We\’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it\’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 .
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
Join the rocket ship while it\’s taking off!
As a People Operations Specialist, you’ll be the go-to person for all things operational in the employee lifecycle. You\’ll partner closely with our Talent, Security, and IT teams to ensure new joiners are set up for success, keep our People systems running smoothly, and drive operational excellence across every touchpoint of an employee’s journey.
This is an ideal role for someone who’s comfortable working independently or in a small team and has had some exposure to working with EU locations and EORs. You’ll enjoy being hands-on, and aren’t afraid to roll up your sleeves to get things done. We’re looking for someone who’s genuinely passionate about People Ops and who brings a systems-thinking mindset to how we support and scale our employee experience. If you naturally seek out better ways of doing things, question how things have always been done and like being close to the detail, you’ll thrive here.
What You’ll Be Doing
Employee Lifecycle Management
- Own and execute key lifecycle processes from pre-onboarding to offboarding
- Maintain our HRIS (HiBob) as the single source of truth – keep it tidy, up-to-date, and fully leveraged
- Work closely with the People Ops team to review and leverage data
- Draft and issue employment-related letters (e.g., references, change of contract, promotions)
- Serve as the main admin contact for employee benefits and liaise with our brokers to address queries and renewals
- Support internal mobility processes including relocations, visa sponsorships, role changes, and team moves ensuring our HRIS is updated accordingly
- Partner with finance to ensure payroll is accurate
- Drive process improvements and automations, from reviewing existing processes to embedding AI in people operations
- Own and deliver a range of People team projects including policy revamp, new system implementation and creating playbooks
- Collaborate with Talent for a smooth candidate to employee handover and assist with any contractual and right to work questions
- Manage all pre-onboarding activities including welcome emails, contract generation and amendments, partnering with EORs, background checks (Certn)
- Work with our People and Office Coordinator to deliver a best-in-class onboarding experience that is smooth, structured, and engaging
- Continuously iterate on our onboarding programme to embed culture, clarity, and community
Internal Communications
- Support the creation and delivery of clear, timely and engaging internal communications related to People processes, policies, and updates
- Collaborate with the wider People team to launch initiatives , ensuring the right messages reach the right people via the right channels (Slack, Notion, email, all-hands, etc.)
- Maintain and update our People content on Notion , making sure everything from onboarding guides to policies is easy to find, accurate, and employee-friendly
- Champion transparency and clarity across all internal touchpoints, helping create a culture of informed, empowered employees
Compliance & Security
- Partner with our Security team to ensure 100% completion of mandatory compliance training
- Maintain up-to-date employee records , manage right-to-work documentation, and track policy acknowledgements
- Support internal audits by preparing accurate and compliant data
What We’re Looking For
- 2–4 years’ experience in a People Operations, HR Coordinator/Specialist, or similar role within a fast-paced environment
- Comfortable working independently or in a small team, with a wide scope of responsibilities
- Strong working knowledge of the employee lifecycle and UK employment practices
- Experience supporting teams across EU countries, with awareness of local compliance and cultural nuances
- High attention to detail and a love of efficient, structured processes
- Comfortable with HR tools, (HiBob experience is a huge plus) and excited by opportunities to improve systems and automate workflows
- Empathetic, clear communicator with a problem-solving mindset
- Interest in internal communications – you care not only about delivering great People work, but also how it\’s shared, received, and understood by employees
- Passionate about the potential of AI in People Operations and excited to work on forward-thinking projects
- Naturally proactive – looking for ways to streamline, support, and delight across every employee touchpoint
- Resourceful – we don’t expect you to have all the answers, but you know how to find things out!
The good stuff…
In addition to being a part of a great team, working in a fun and innovative environment, we offer…
- A hybrid setting where you can work from our London office in Soho.
- A competitive salary + stock options in our fast-growing Series D start-up.
- Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
- 25 days of annual leave + public holidays in the country where you are based.
- Cycle to work scheme (London).
- Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)
- Pension contribution/salary sacrifice.
- Work from home set up.
- A huge opportunity for career growth as you’ll help shape a market-defining product.
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People Operations Specialist employer: synthesia.io
Contact Detail:
synthesia.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Specialist
✨Tip Number 1
Familiarise yourself with the employee lifecycle and UK employment practices, as this role heavily revolves around these areas. Understanding the nuances of onboarding, offboarding, and compliance will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Showcase your experience with HR tools, especially HiBob, if you have it. If not, consider brushing up on similar platforms to demonstrate your tech-savviness and willingness to learn new systems, which is crucial for this role.
✨Tip Number 3
Prepare examples of how you've improved processes or implemented efficiencies in previous roles. This will resonate well with our focus on operational excellence and your proactive approach to People Operations.
✨Tip Number 4
Research Synthesia's culture and values, particularly our emphasis on AI in People Operations. Being able to articulate how your passion aligns with our mission will set you apart as a candidate who truly understands our vision.
We think you need these skills to ace People Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations or HR roles. Focus on your achievements and how they relate to the responsibilities outlined in the job description, such as employee lifecycle management and internal communications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for People Ops and your interest in Synthesia's mission. Mention specific projects or experiences that demonstrate your proactive approach and problem-solving mindset, especially in relation to AI and process improvements.
Showcase Relevant Skills: Emphasise your familiarity with HR tools, particularly HiBob, and your understanding of UK employment practices. Highlight any experience you have with compliance and security processes, as well as your ability to communicate effectively across teams.
Prepare for Questions: Anticipate questions related to your experience with employee lifecycle management and your approach to improving systems. Be ready to discuss how you've successfully collaborated with different teams and how you can contribute to creating a positive employee experience at Synthesia.
How to prepare for a job interview at synthesia.io
✨Know the Employee Lifecycle
Familiarise yourself with the employee lifecycle, as this role heavily revolves around it. Be prepared to discuss your experience in managing processes from pre-onboarding to offboarding, and how you can improve these processes.
✨Showcase Your Systems-Thinking Mindset
Demonstrate your ability to think critically about existing processes and suggest improvements. Share examples of how you've streamlined operations or implemented new systems in previous roles.
✨Highlight Your Communication Skills
As internal communications are key in this role, be ready to discuss how you've effectively communicated policies and updates in past positions. Provide examples of how you ensured clarity and engagement among employees.
✨Emphasise Your Passion for People Ops
Express your genuine interest in People Operations and how you stay updated on trends, especially regarding AI's role in HR. Share any relevant projects or initiatives you've been involved in that showcase your enthusiasm.