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- Tasks: Install and optimise advanced packaging machines while travelling internationally.
- Company: Join a global leader in sustainable packaging technology.
- Benefits: Competitive salary, generous holiday, pension scheme, and comprehensive training.
- Why this job: Be a technical ambassador and solve real-world challenges in automation.
- Qualifications: 7+ years in software/automation with strong problem-solving skills.
- Other info: Enjoy a friendly culture and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Together with 6,900 colleagues worldwide, we are the strategic lifecycle partner for the pharmaceutical, biotech, and food industries. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favourite chocolate and snacks are also sustainably packaged with our help.
Kliklok International Ltd., based in Bristol, UK is part of the Syntegon Group. We specialize in highly efficient and reliable secondary packaging machinery, with Syntegon technologies being used in industries such as bakery, snack, cereal, frozen and refrigerated foods, and confectionery.
Join Syntegon as a technical ambassador to our global customers, installing, commissioning and optimising advanced packaging machines and automation systems. This hands-on role suits an experienced automation engineer who thrives on travel, customer interaction and solving complex software and motion-control challenges on site.
You will lead on-site installations, commissioning and customer handovers for mechanical, electrical and software elements of Syntegon machines and systems. You’ll be responsible for ensuring machines meet performance specifications through FATs in Bristol and SATs at customer sites, and for delivering clear documentation and training.
As Field Service Software Engineer you will configure, test and validate PLC control systems, HMIs, servo drives and motion modules, and set up industrial communication networks. You will execute functional checks and performance verification, diagnose and resolve software and integration faults, and provide remote support when not travelling.
- Lead on-site installation and commissioning of automation systems (mechanical, electrical and software).
- Configure and validate PLC logic, HMI applications, servo/motion systems and networks (Profinet, EtherCAT, Ethernet/IP).
- Perform FATs in Bristol and SATs at customer sites; complete functional and performance verification.
- Troubleshoot PLC, motion control, communication and electrical integration issues; provide remote diagnostics.
- Install software/firmware updates, carry out modernisation projects and recommend reliability/performance improvements.
- Produce detailed service reports and handover documentation; train operators and maintenance staff.
- Liaise with project managers, service coordinators and engineering teams globally to feed back field insights.
You are a pragmatic, customer-focused automation engineer with solid software and motion control experience and the ability to stay calm under pressure. You enjoy working autonomously on site, building strong customer relationships and translating field experience into practical machine improvements.
Essential skills & experience:
- Minimum 7 years’ software/automation experience (PLC programming, diagnostics and commissioning).
- Hands-on experience with Allen-Bradley and/or Beckhoff platforms, HMIs, servo systems and motion control.
- Familiarity with industrial networks (Profinet, EtherCAT, Ethernet/IP) and the ability to read electrical/automation schematics.
- HND or equivalent engineering qualification; experience in packaging machinery, food automation or high-speed manufacturing is a strong advantage.
- Strong analytical and problem-solving skills, excellent customer communication, and a professional, autonomous work style.
- Good IT literacy.
Other requirements:
- This role involves frequent international travel and flexible availability for customer needs and service interventions. Candidates must be eligible for global travel and hold the necessary local driving documentation.
- Willingness to travel globally up to ~70%, often on short notice.
- Valid passport and eligibility for international travel.
- Full UK driving licence.
Additional information:
You’ll join an international team working on leading packaging technology, with strong investment in your technical development and career growth. We provide competitive pay, travel allowances and comprehensive training to keep your skills at the cutting edge.
Benefits highlights:
- Competitive salary with regular reviews
- 25 days’ holiday plus bank holidays to recharge
- Generous pension scheme with Aviva
- Company Car
- Life assurance of 7 x annual salary for peace of mind
- Simply Health medical cashback plan for everyday healthcare costs
- Income protection after 2 years’ service
- Cycle to Work and Tech schemes to make life easier
- Wellbeing support through Everymind at Work
- A friendly, social culture with regular activities and the chance to grow your career in a global company with a local spirit
- Extensive technical training on Syntegon platforms and equipment
- International, varied projects with opportunities for career progression
Field Service Electrical Software Engineer in Bristol employer: SYNTEGON
Contact Detail:
SYNTEGON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Electrical Software Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at Syntegon or in the field service engineering community. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies of past projects where you tackled software and motion control challenges. This will help us demonstrate our hands-on experience during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on PLC programming and troubleshooting scenarios. We want to be confident when discussing our expertise with potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Field Service Electrical Software Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with PLC programming, motion control, and any relevant automation projects. We want to see how your skills align with the role of Field Service Software Engineer!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your background makes you a perfect fit. Share specific examples of your hands-on experience and customer interactions to really stand out.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've successfully diagnosed and resolved complex software or integration issues. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at SYNTEGON
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PLC programming, HMI applications, and motion control systems. Familiarise yourself with the specific technologies used by Syntegon, like Allen-Bradley and Beckhoff platforms, so you can confidently discuss your hands-on experience during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex software and integration issues in the past. Think of specific scenarios where you diagnosed faults or improved system performance, as this will demonstrate your analytical skills and ability to stay calm under pressure.
✨Emphasise Customer Interaction
Since this role involves a lot of customer interaction, be ready to talk about your experience building strong relationships with clients. Highlight any instances where you trained operators or provided remote support, as this shows you're not just technically skilled but also customer-focused.
✨Be Ready for Travel Talk
With around 70% travel involved, it's crucial to express your enthusiasm for being on the move. Discuss your flexibility and readiness to travel internationally, and mention any previous experiences that required you to adapt quickly to new environments or cultures.
