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- Tasks: Install and maintain cutting-edge packaging equipment while travelling globally.
- Company: Join Syntegon, a leader in sustainable process and packaging technology.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a company car.
- Why this job: Make a real impact in the pharmaceutical and food industries worldwide.
- Qualifications: Qualifications in Mechatronics or engineering and experience in field service preferred.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are ready to try something new. Are you? Syntegon is a global leader in process and packaging technology. With around 6,900 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let’s contribute together to ensuring that people worldwide are provided with high-quality medications and safely packaged food.
Your duties include:
- Install, commission, and maintain Syntegon Secondary Packaging equipment, including final mechanical positioning, levelling, running equipment to agreed specifications and ultimately perform site acceptance tests.
- Travel globally (approximately 80% of the time, including both national and international assignments), with flexibility for short-notice travel and occasional weekend work.
- Carry out routine maintenance and planned servicing according to service agreements and schedules.
- Troubleshoot and resolve electrical, mechanical, and software issues, identifying root causes and liaising with engineering teams when necessary.
- Provide customer training on equipment operation and routine maintenance, managing customer expectations and advising on future Maintenance Programmes.
- Respond to breakdowns and short-notice call-outs, working to tight timescales to minimise downtime.
- Produce detailed reports following site visits and submit relevant expenses in a timely manner.
- Support product trials and identify opportunities for machine upgrades and modernisation.
- Maintain up-to-date product knowledge through ongoing training.
- Support the manufacturing facility in Bristol when required.
Your profile should include the following knowledge and skills:
- Qualifications in Mechatronics, mechanical or electrical engineering.
- Electrical engineering – a good understanding of both modern and older control systems across a wide range of platforms.
- Ability to work under own initiative.
- Understanding correct methods of mechanical fitting from changing bearings to setting up machinery.
- Adjusting high speed packaging machinery to achieve optimum efficiency.
- Ability to find and identify worn and damaged parts from assembly drawings.
- PLC theory and practice.
- Ability to fault find within our software, Allen Bradley preferred but Beckhoff and Siemens advantageous.
- Commercial awareness, being able to spot opportunities such as machine upgrades and modernization.
- An understanding of high level of customer service.
- Ability to prioritise work to challenging deadlines.
- Good communication skills.
- Ability to work remotely, often overseas in a variety of locations in different time zones.
- Full driving license.
- Experience in a previous field service role is desirable.
- Exposure to FMCG manufacturing industry – food and packaging would be an advantage.
- Packaging engineering and technical skills desirable.
We are a group of open-minded and high-spirited collaborators. We emphasise collaboration and mutual support. We are more than happy to support your wishes of improvement within your area of expertise. Besides that, we offer a fine salary package, lots of benefits, and various fun social activities.
Syntegon offers:
- Competitive salary
- 25 days holiday per year plus bank holidays
- Pension Scheme with Aviva
- Company Car
- Life Assurance 7 x annual salary
- Simply Health Medical Cashback plan
- Income protection after 2 years’ service
- Cycle to work Scheme
- Tech Scheme
- Everymind at Work
An excellent opportunity to gain experience within a global company.
Field Service Engineer in Bristol employer: Syntegon Technology GmbH
Contact Detail:
Syntegon Technology GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Syntegon on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with high-speed packaging machinery, make sure you can talk confidently about your experience with mechanical fitting and troubleshooting.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've managed customer expectations in the past. This role is all about keeping clients happy while solving their issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Service Engineer role shine through. We want to see that you're excited about working with cutting-edge technology and making a difference in the pharmaceutical and food industries.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background in mechatronics or engineering aligns with what we do at Syntegon.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key achievements and how they relate to the responsibilities of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Syntegon Technology GmbH
✨Know Your Tech
Brush up on your knowledge of mechatronics and electrical engineering. Be ready to discuss specific control systems you've worked with, especially if they relate to packaging machinery. Showing that you understand both modern and older systems will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot mechanical or software issues in the past. Be specific about the root causes you identified and how you resolved them. This will demonstrate your ability to think critically under pressure, which is crucial for a Field Service Engineer.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to customer service. Share experiences where you managed customer expectations or provided training on equipment operation. Highlighting your communication skills will show that you can maintain strong relationships with clients.
✨Flexibility and Travel Readiness
Given the travel requirements of the job, express your willingness to travel frequently and adapt to different time zones. Share any previous experiences where you had to work remotely or manage tight deadlines, as this will reassure them of your commitment and adaptability.
