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- Tasks: Install and maintain security systems while providing top-notch customer service.
- Company: Join a leading engineering firm with a focus on innovation and teamwork.
- Benefits: Earn a competitive salary with uncapped overtime and generous holiday allowance.
- Why this job: Get hands-on experience in a dynamic role with great career progression opportunities.
- Qualifications: Strong mechanical skills and a willingness to work outdoors are essential.
- Other info: Enjoy varied work, travel opportunities, and full training provided.
The predicted salary is between 28000 - 42000 £ per year.
Location: North London (ideally based within 20 miles of Hemel Hempstead)
Salary: £35,000 basic + uncapped overtime + on-call allowance (OTE £45,000–£50,000+)
Training provided | Career growth | Hands-on, varied field work
We’re working with a leading engineering firm that designs, installs, and maintains physical security systems across the UK. They are looking for a Field Service Engineer to join their growing team, supporting both installation and ongoing maintenance.
This role is ideal for someone with a solid mechanical and electrical background who is happy working outdoors, occasionally in challenging environments (e.g. drilling, working in pits, getting dirty). Plenty of weekend work and overtime is available, and full product training will be provided.
Package and Benefits:- £35,000 base salary
- Overtime at 1.3x after 40 hours on weekdays
- Uncapped overtime and weekend work available
- On-call rota with generous allowances
- 22 days holiday + bank holidays (rising to 25 after 2 years)
- Company van (business use only), tools, PPE, mobile phone and uniform provided
- Varied, hands-on role with long-term progression opportunities
- Install, service and repair physical security equipment such as gates, barriers, blockers and turnstiles
- Attend breakdowns and perform fault-finding and diagnostics
- Take part in a 1-in-5 (moving to 1-in-6) on-call rota, with an average of 3 callouts per week
- Complete electronic job sheets using a tablet or smartphone
- Deliver excellent customer service on site and communicate clearly with clients
- Travel across the South East and occasionally further afield, including overnight stays where required
- Based in North London – ideally within a 20-mile radius of Hemel Hempstead
- Strong mechanical skillset – hands-on background is essential
- Electrical knowledge is an advantage (e.g. 18th Edition, 3-phase, or 24v DC/AC systems)
- Full UK driving licence (preferably clean)
- Physically fit and comfortable with manual work, outdoor environments, and confined spaces
- Willing to travel, stay away overnight when required, and work weekends when required
- Able to pass a safety-critical medical and face fit test (clean-shaven required for P3 mask)
- Must be British-born (due to site clearance requirements)
- Must have no criminal convictions (security clearance required)
Interested? Press APPLY today
Field Service Engineer employer: Syntech Recruitment Ltd
Contact Detail:
Syntech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company before your interview. Research their projects, values, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is hands-on, be ready to discuss your mechanical and electrical experience. Maybe even brush up on some troubleshooting scenarios to impress them during the interview.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical skills, as well as any relevant experience in field service roles. We want to see how your background fits with the hands-on nature of the job!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for working outdoors and your ability to handle challenging environments. Let us know why you’re excited about joining our team and how you can contribute!
Show Off Your Customer Service Skills: Since delivering excellent customer service is key in this role, mention any past experiences where you’ve gone above and beyond for clients. We love candidates who can communicate clearly and effectively!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Syntech Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Be ready to discuss specific systems you've worked with, like gates or barriers, and any relevant qualifications you have, such as the 18th Edition.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to diagnose a fault or perform repairs under pressure. This will demonstrate your hands-on experience and ability to think on your feet.
✨Be Ready for Practical Questions
Expect some technical questions that test your understanding of field service work. They might ask how you'd approach a specific installation or maintenance task, so be prepared to explain your thought process clearly.
✨Highlight Your Customer Service Skills
Since this role involves interacting with clients, be ready to discuss how you’ve provided excellent customer service in the past. Share examples of how you communicated effectively and resolved issues to keep customers happy.
