At a Glance
- Tasks: Provide Level 1 IT support and resolve technical queries for government projects.
- Company: Join a leading global IT transformation business with exciting projects.
- Benefits: Competitive daily rate, hybrid working, and a chance to enhance your skills.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference in government IT while working flexibly from home.
- Qualifications: Experience in IT helpdesk support and active SC Security Clearance required.
The predicted salary is between 40000 - 45000 £ per year.
Leeds (Hybrid) 5 Month Contract £200-250/day (Inside IR35)
IT Service Desk Engineer needed with active SC Security Clearance. Start ASAP in June/July 2026. 5 Month Contract based in Leeds (Hybrid).
Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Leeds.
A chance to work with a leading global IT transformation business specialising in large-scale Government projects:
- Must have proven IT Application Helpdesk / Service Desk support experience.
- Providing Level 1 IT Support and acting as the 1st point of contact for all IT technical queries and issues.
- Diagnosing + resolving IT incidents within agreed SLAs + managing a range of IT incidents from members of the public, Reliant Parties + Government departments.
- Proven experience in an IT/Application Support helpdesk, providing direct user support.
- Strong fault-finding, trouble-shooting and 1st-time fix experience.
- Updating IT Support incident call documentation within the Service Desk management system, ensuring accurate incident details and call history.
- ITIL experience preferred - ITIL V4 Certification or Training advantageous.
- Active SC Security Clearance is essential for this role.
IT Service Desk Engineer (SC Cleared) employer: Syntax Consultancy
Join a leading global IT transformation business that values innovation and collaboration, offering a dynamic work culture in Leeds. With hybrid working arrangements, employees enjoy the flexibility of remote work while engaging in meaningful projects that support government initiatives. The company prioritises professional growth, providing opportunities for training and development, making it an excellent employer for those seeking to advance their careers in IT.
