Servicenow Architect

Servicenow Architect

Full-Time No working from home possible
Syntax Consultancy Ltd

At a Glance

  • Tasks: Lead the design and implementation of ServiceNow solutions for a global IT consultancy.
  • Company: Join a leading global IT consultancy with exciting projects.
  • Benefits: Earn up to £550/day with hybrid working options.
  • Other info: Opportunity for career growth in a dynamic environment.
  • Why this job: Make an impact on innovative telecom projects while working flexibly.
  • Qualifications: Experience in ServiceNow modules and strong technical architecture skills required.

Salary

£22,000 - 22,000 per year

Requirements

  • Extensive experience with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, and GlideAjax.
  • Strong functional and technical knowledge of the ServiceNow platform, including navigation, administration, configuration, and scripting.
  • Deep knowledge of ServiceNow modules, particularly in ITSM, ITAM, CSM, ITOM, IRM, and CMDB.
  • Proven experience in implementing ITSM tools with demonstrated proficiency in Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management, and other ITIL process areas.
  • Practical experience in creating or modifying relevant CSM, ITSM, ITAM, ITOM, and IRM toolset components.

Responsibilities

  • Perform all aspects of platform administration, design, development, and implementation of ServiceNow.
  • Handle minor and major enhancement requests to client ServiceNow instances, including changes to the user interface, system properties, foundation data, and existing workflows.
  • Facilitate the rollout of new applications and modules in ServiceNow.
  • Provide upgrade administration assistance to ensure clients take advantage of the latest releases of the ServiceNow application, managing implementations with minimal disruption to client IT operations.

Technologies

  • ITIL
  • ServiceNow
  • Architect
  • Support

More

This is a 6-month contract opportunity to work with a global IT consultancy on a ServiceNow project for an external client. The position offers hybrid working arrangements, allowing you to work 3 days a week remotely and 2 days a week from the office in either London or Reading, depending on your preference. We are looking to fill this role as soon as possible, ideally starting in September 2025, and are offering a competitive rate of up to £550 per day (Outside IR35).

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Servicenow Architect employer: Syntax Consultancy Ltd

Join a leading global IT consultancy as a ServiceNow Architect, where you will have the opportunity to work on cutting-edge projects in a dynamic and supportive environment. With a hybrid working model that allows for flexibility between home and office in Newbury or Reading, you can enjoy a balanced work-life while contributing to impactful solutions. The company fosters a culture of continuous learning and professional growth, ensuring that you are well-equipped to advance your career in the ever-evolving tech landscape.

Syntax Consultancy Ltd

Contact Details:

Syntax Consultancy Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Servicenow Architect

Tip Number 1

Network like a pro! Reach out to your connections in the telecoms and ServiceNow space. Attend industry meetups or webinars, and don’t be shy about asking for referrals. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews! Brush up on your TSOM and ITSM knowledge, and be ready to discuss your past projects in detail. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.

Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your experience with ServiceNow modules and integrations. This can really set you apart from other candidates. We love seeing practical examples of your work!

Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for talented individuals like you to join exciting projects. Don’t miss out on this opportunity!

We think you need these skills to ace Servicenow Architect

ServiceNow Architecture
TSOM (Telecom Service & Operations Management)
ITSM (IT Service Management)
ITOM (IT Operations Management)
ITAM (IT Asset Management)
HRSD (Human Resources Service Delivery)
CSM (Customer Service Management)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with TSOM and other relevant modules, and don’t forget to showcase your technical architecture skills. We want to see how you can lead the design and implementation of ServiceNow solutions!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with ServiceNow integrations and scripting, and how you can contribute to our projects. Keep it concise but impactful!

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving abilities, especially in relation to ServiceNow architecture and best practices. Let us know how you’ve made a difference!

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on your application status. Good luck!

How to prepare for a job interview at Syntax Consultancy Ltd

Know Your ServiceNow Modules

Make sure you brush up on your knowledge of the specific ServiceNow modules mentioned in the job description, like TSOM, ITSM, and ITOM. Be ready to discuss your past experiences with these modules and how you've implemented them in previous projects.

Showcase Your Technical Skills

Prepare to demonstrate your technical expertise, especially in scripting languages like JavaScript and tools like Flow Designer. You might be asked to solve a problem on the spot, so practice explaining your thought process clearly while coding.

Understand the Business Context

It's crucial to connect your technical skills to business outcomes. Think about how your work as a ServiceNow Architect can drive efficiency and improve service delivery for clients. Be ready to share examples of how you've translated business requirements into effective solutions.

Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about their current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.