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- Tasks: Lead the design and implementation of ServiceNow solutions for a global IT consultancy.
- Company: Join a leading global IT consultancy with exciting projects.
- Benefits: Earn up to £550/day with hybrid working options.
- Why this job: Make an impact on innovative telecom projects while working flexibly.
- Qualifications: Experience in ServiceNow modules and strong technical architecture skills required.
- Other info: Opportunity for career growth in a dynamic environment.
ServiceNow Architect · Newbury (Hybrid) · 12 Month Fixed-Term Contract · £90k-100k (DOE) + Benefits
ServiceNow Architect needed with strong Telecommunications Network Inventory (TNI) expertise. 12 Month Fixed-Term Contract based in Newbury (Hybrid).
Hybrid Working – 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Start ASAP in March/April 2026.
Working with a global IT Consultancy helping a Telecoms client modernize its network operations, unify inventory systems & accelerate digital transformation with ServiceNow.
Key skills, experience & tasks:
- ServiceNow Architect needed to define, design & implement a large-scale Telecommunications Network Inventory (TNI) solution on the ServiceNow platform.
- In-depth ServiceNow & TNI architecture expertise, including hands‑on experience of Telecoms Inventory Models.
- Telecoms Network Inventory (TNI) expertise including: rack design, capacity, equipment modeling & fibre/circuit mapping/provisioning.
- Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.
- Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies, logical circuits, racks, capacity & Telecoms topology.
- Working closely with Enterprise Architects, network engineers, business leaders & key stakeholders to build scalable, AI enabled & future‑ready telecom operations.
- Advantageous: ServiceNow AI features, Predictive Intelligence, Automation Engine, AIOps, AWS/Azure/GCP Cloud, Microservices, enterprise integration patterns, pre‑sales, estimation & solution shaping for Telecom RFPs.
- ServiceNow Certifications preferred: Certified Technical Architect (CTA), Certified Implementation Specialist (CIS), Certified System Administrator (CSA), Certified Application Developer (CAD).
- Benefits: £90k-100k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.
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ServiceNow Architect employer: Syntax Consultancy Ltd
Contact Detail:
Syntax Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms and ServiceNow space. Attend industry meetups or webinars, and don’t be shy about asking for referrals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Brush up on your TSOM and ITSM knowledge, and be ready to discuss your past projects in detail. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with ServiceNow modules and integrations. This can really set you apart from other candidates. We love seeing practical examples of your work!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for talented individuals like you to join exciting projects. Don’t miss out on this opportunity!
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with TSOM and other relevant modules, and don’t forget to showcase your technical architecture skills. We want to see how you can lead the design and implementation of ServiceNow solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with ServiceNow integrations and scripting, and how you can contribute to our projects. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving abilities, especially in relation to ServiceNow architecture and best practices. Let us know how you’ve made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on your application status. Good luck!
How to prepare for a job interview at Syntax Consultancy Ltd
✨Know Your ServiceNow Modules
Make sure you brush up on your knowledge of the specific ServiceNow modules mentioned in the job description, like TSOM, ITSM, and ITOM. Be ready to discuss your past experiences with these modules and how you've implemented them in previous projects.
✨Showcase Your Technical Skills
Prepare to demonstrate your technical expertise, especially in scripting languages like JavaScript and tools like Flow Designer. You might be asked to solve a problem on the spot, so practice explaining your thought process clearly while coding.
✨Understand the Business Context
It's crucial to connect your technical skills to business outcomes. Think about how your work as a ServiceNow Architect can drive efficiency and improve service delivery for clients. Be ready to share examples of how you've translated business requirements into effective solutions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.