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- Tasks: Lead User Research projects and apply UCD methods in dynamic environments.
- Company: Join a top global IT and Digital transformation firm making an impact in Government and private sectors.
- Benefits: Enjoy hybrid working, competitive salary, bonus, pension, and generous holiday allowance.
- Why this job: Be part of a growing UCD community and contribute to meaningful projects that shape user experiences.
- Qualifications: Strong experience in User Research, GDS standards, and excellent communication skills required.
- Other info: Experience in the NHS or healthcare sector is a plus.
Snr User Researcher
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Leeds (Hybrid)
Permanent
to £65,000 DOE + Benefits
Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice.
Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office.
Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments.
A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients.
Key experience, responsibilities + tasks:
In-depth experience of conducting User Research and User Centred Design (UCD), and able to translate findings into actionable insights.
Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS.
Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes.
Creating User Research deliverables + executing User Research activities based on client requirements + project needs.
Articulating project scope + success criteria to diverse audiences through clear communication.
Supporting clients across all phases of the design process, from ideation through to implementation.
Strong facilitation skills including in-person / remote workshops, research sessions + meetings.
Stakeholder Management: ensuring alignment and buy-in, educating stakeholders on UCD approaches and methods, commercial awareness + flagging blockers.
Applying UCD and Agile expertise to bids for transformation projects, ensuring fit with client requirements and needs.
Commercial awareness including identifying new opportunities for cross-selling User Research / UCD services that could benefit clients.
Contributing to UCD strategy + supporting the growth of the UCD community.
Any experience of NHS Service Standards / Healthcare sector would be an advantage.
Benefits: Salary to £65k (DOE) + Hybrid Working + Bonus + Pension + 22 days holiday plus BHs (rising to 25 days) + Death in Service + Health Care Plan + More
Senior User Researcher employer: Syntax Consultancy Ltd
Contact Detail:
Syntax Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Familiarise yourself with the Government Digital Service (GDS) standards and methodologies. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to user-centred design principles that are crucial for this role.
✨Tip Number 2
Network with professionals in the User Research and UCD fields, especially those who have experience in GDS environments. Engaging with industry peers can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully applied UCD methods. Be ready to articulate how your research translated into actionable insights and improved user experiences, as this will showcase your practical expertise.
✨Tip Number 4
Highlight any experience you have in the healthcare sector or with NHS Service Standards. This could set you apart from other candidates and show that you understand the unique challenges and requirements of working within this field.
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with User Centred Design (UCD) and Government Digital Service (GDS) standards. Use specific examples that demonstrate your ability to conduct user research and translate findings into actionable insights.
Craft a Compelling Cover Letter: In your cover letter, express your passion for UCD and how your skills align with the job requirements. Mention your experience in leading UCD projects and your strong facilitation skills, as well as any relevant experience in the healthcare sector if applicable.
Showcase Your Communication Skills: Since the role requires articulating project scope and success criteria to diverse audiences, ensure your application reflects your strong communication abilities. Use clear and concise language, and consider including examples of how you've successfully managed stakeholder relationships.
Highlight Relevant Experience: Be sure to include any specific projects or roles where you applied UCD methods in GDS and Agile environments. This will demonstrate your capability to deliver UCD solutions effectively and your understanding of the complexities involved in client programmes.
How to prepare for a job interview at Syntax Consultancy Ltd
✨Showcase Your GDS Experience
Make sure to highlight your experience with Government Digital Service standards during the interview. Be prepared to discuss specific projects where you applied GDS principles and how they influenced your user research outcomes.
✨Demonstrate Your UCD Expertise
Prepare examples of how you've conducted user research and translated findings into actionable insights. Discuss your approach to User Centred Design and how it has benefited previous clients, especially in complex programmes.
✨Communicate Clearly
Articulate your project scope and success criteria effectively. Practice explaining your methodologies and findings in a way that is accessible to diverse audiences, ensuring that even non-technical stakeholders can understand your insights.
✨Engage in Stakeholder Management
Be ready to discuss your experience in managing stakeholders and ensuring alignment on UCD approaches. Share strategies you've used to educate stakeholders and overcome blockers, demonstrating your commercial awareness and ability to identify new opportunities.
